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Imagicle AppSuite for Cisco UC
AppSuite Deployment
Main Configuration
User Management
Advanced Configuration
FAQ and Solutions
Blue's Attendant / CTI Server
Administration Guide
Quick Guides
FAQ and Solutions
Video
Queue Manager Enterprise
IVR Module for QME
IVR Manager Enterprise
Call Recording
Speedy Enterprise
StoneFax
Billy Blue's 4 for Cisco UC
Budget Control
StoneLock
SSAM
Hotel Pack
Mobile Apps
Gadgets
Imagicle AppSuite Cross Platform
Imagicle AppSuite for Skype4B
Hospitality Services
Other Products
Imagicle LDAP Module
Imagicle AppSuite for Cisco UC
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Blue's Attendant / CTI Server
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Blue's Attendant / CTI Server
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Administration Guide
Description
Configuration Task List
License Activation
Software Development Kit
Silent Monitoring and Whisper Coaching
Product Administration
Product Configuration
Troubleshooting
Quick Guides
Blue's Attendant Console User Guides
FAQ and Solutions
Problems transferring/answering calls with Blue's attendant client
How to copy or move contacts available in the "Favorites" tab of the Attendant Console from an user to another one
How to let a system admin deploy the Attendant Console in silent mode, without user intervention
Attendant Console Automatic pause for PC Lock/Sleep
Attendant Console Login Failed
How to configure a different data folder from default one (document)
How to change Blue's Attendant settings and logs recipient folder
Blue's CTI One Attendant client onTerminal Server environment
Attendant Console and Desktop CTI failover using DNS SRV entries
How to solve Braille terminal problems with JAWS application installed on Windows 10 PC
Blue's Attendant console Fast Search Hotkey
How to know how many Attendant Console (BAE-BAP-BOE) clients are connected realtime on the server
How to configure and troubleshoot Attendant Console Call Park feature
How to change Blue's Attendant font size
How to install a self-signed Digital Certificate in Attendant Console operator's workstation
Attendant console could be slow if settings are in a shared network folder
Forcing the deletion of oldest data leveraging the retention mechanism
Video
Login and general information
Queues overview and managing
Calls Overview
Dashboard
Reporting
Add and modify contacts
Contact search and advanced search
Microsoft calendar integration
Email and SMS notification
Camp on feature
Call Recording
