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Imagicle AppSuite for MS Teams
 
folder FAQ and Solutions
document UC Suite quality issues and data loss on a network with high traffic volumes
document Setup fails while installing SQL Server Express with error -2061893613
document Execute UCSuite package as windows "System" user
document Troubleshooting poor server performances
document How to customize Queue Manager/Autoattendant/Budget Control and Stone Fax reports' logo
document How to schedule service restart
document How to change LDAP Bind() Authentication feature
document Error opening IAS Web interface: "Loading this assembly would produce a different grant set from other instances. (Exception from HRESULT: 0x80131401)"
document Error while adding a node to an Application Suite cluster
document "Impossible to detect the SQL Server version in use" error message during the setup of Application Suite 2018.1.1
document Windows Time Synchronization
document How to change Imagicle Suite web portal session timeout interval
document Replication Failed - Exception in log files "Value was either too large or too small for a UInt64"
document Use Application Suite in https for IAS version < 2014.6.1
document How to change SAS standard http port
document IAS web page returns error IIS error 500.19 Dynamic Compression Module error
document How to move IAS database from local SQL Server Express to an external SQL Server
document How to move a SQL database to a new server
document Web portal not accessible by https with "ERR_SSL_FALLBACK_BEYOND_MINIMUM_VERSION" or "Secure connection not available" errors
document Unexpected error installing Windows Hotfix KB2483177...error -2145124329
document Backup Failed Bcp command exited with an error: Executable name bcp.exe
document How to increase the warning value reported in the monitoring tool for MaxMemory consumed by the billing system
document Estos MetaDirectory configurations backup / migration
document Error while restoring a backup
document How to hide applications icons and menu sections from Imagicle Application Suite web interface
document "An error occurred while trying to replace the existing file" popup message after server restart while updating the Application Suite to version 2018.3.1
document How to authenticate LDAP users logging in the Imagicle Application Suite web interface using LDAP SSL protocol
document Error during Application Suite setup: Unexpected error installing Microsoft Visual C 2013 Redistributable Package - error 266
document Users synchronization fails with this error "Reason: Incompleted - Property [rules.field.user_fax_TSID]: Not Exist"
document Error while restoring a backup
document Component error during Application Suite setup: 0x800b010a - A certificate chain could not be built to a trusted root authority
document Error "Unable to install feature: WCF HTTP activation" during the IAS upgrade
document Application Suite Backup and Restore error. The system is not configured properly.
document Create a SQL user for IAS database
document Error "The platform specified using the command line (/PLATFORM=) is missing or invalid" installing 2019.Winter.1
document The setup fails because it is unable to install windows server roles and features
document Could not load file or assembly 'Ias.Web' or one of its dependencies
document How to schedule Application Suite's backup to a network folder
document Imagicle ApplicationSuite setup blocks because RabbitMQ service not running
document Imagicle ApplicationSuite 2019.Spring.1.H1 known problems
document Imagicle ApplicationSuite 2019.Spring.1.H3 setup error message guide
document High Availability upgrade procedure encountered some errors
document Database wizard error 'This SQL Server version (x.xx) is not supported'
document How to Install from scratch IAS 2019.Spring.1 release package on Windows 2008 Server appliance
document How to solve IAS update failure, on a Windows Server 2008/2008R2 appliance
document Unexpected error. Unable to install role: Web server (IIS) and all sub-options, during Application Suite installation on Windows 2012
document How to force HTTPS usage for Application Suite web access and gadgets for Jabber implementing a HTTP -> HTTPS redirect in IIS
document The Imagicle ApplicationSuite setup fails if Microsoft 2015-2019 Redistributable is already installed
document How to remove HTTP access to Imagicle Application Suite
document How to remove users no longer available in import source
document Notifications (mail / snmp trap) related to MAM events may no longer be sent
document How to monitor IAS Performance Counters
document Error during user sync : System.InvalidOperationException: There is an error in XML document (0, 0). ---> System.Xml.XmlException: Root element is missing
document Secure LDAP mandatory for Active Directory connections (Microsoft Security Advisory ADV190023)
document How to free up space in Imagicle Server
document Setup shows an error regarding the failure of InstallUtil.exe
document An error is displayed on the top left of the Imagicle Application Suite web page
document How to change server IP Address or Hostname in a Standalone server or in a Cluster Enviroment
document How to change Application Suite default language
document Error while configuring Internet Information Services: Phase: Removing old IIS application pool
document The Imagicle Licensing service does not start
document How to increase the Private Memory limit of the IAS Application Pool
document Powershell.exe error during the update to Summer 2020 and the startup type of Imagicle Services will be set in Manual
document Migrating SQL Database to a different SQL instance (including commercial, internal, external)
document How to enable the automatic DB maintenance
document How to install and use a certificate on Imagicle UC Suite server
document Aspnet_compiler.exe returned error code 1 during update
document Restoring an old backup (< 2017.Winter.1) could fail if the original database is too large
document After the upgrade to Spring 2021.3.1.h2 the Presence.Lync.Connector.Service doesn't start
document Database extended proprieties cause the backup tool to fail on Database Schema Check
document How to Apply Transparent Data Encryption (TDE) in SQL Server
document Prevent IIS Log files from using too much disk space on Windows Server
document How to migrate IAS data to a new SQL Server instance
folder FAQ and Solutions
document Issue with return receipt not being sent when sending fax through web interface (Application Suite Winter 2017.1.1)
document How to retrieve fax activity reports - understanding Stonefax reports
document Several incoming faxes can be found in Windows Fax and Scanner Console but not in Stonefax. Fxssvc.exe error on dll as INETCOMM.dll in the event viewer.
document Saving faxes in structured folders
document Unable to receive faxes on Windows Server 2012 R2 with fxssvc crashing in the module fxst30.dll Error Code: 0xC0000005
document Enable G.729 signaling for Stonefax
document How to modify mail notification templates for admin and users in Digital Fax application
document Digital Fax status is undefined/stopped and won't start - Windows fax service crash with faulting module FXSTIFF.dll
document How to change resolution and rendering method of faxes
document How to set fax rate / modem max speed in Stonefax
document Connection to IMAP/POP3/SMTP servers using SSL/TLS can take a long time
document How to modify sender name format in fax cover pages
document How to handle the NANP (North America Numbering Plan) using the E.164-plus format
document How disable or edit the automatic service restart
document Fax header
document How to change the locale and date format of fax header and coverpaqe
document How to automatically delete fax documents from Imagicle server, once processed
document How to increase the maximum upload file size for Digital Fax attachments
document How to bind the Digital Fax service to a specific IP and/or port
document CVE-2021-34527 Windows Print Spooler Remote Code Execution Vulnerability
document How to Remove Spurious prefix in Subject field
document How to change MS-Office 365 Service URL to support regional and govt. services
document How to tweak SIP Invite SDP header to negotiate Echo Cancellation and Silence Suppression