Attendant console could be slow if settings are in a shared network folder

Applies to

Imagicle Attendant Console

Description

The attendant console might appear very unresponsive if the settings directory is stored on a network drive like with roaming profiles, this would be particularly noticeable when the network is heavily used, the user(s) are connected over a VPN, there is high latency etc.

Solution

Move the settings folder in a place that is local and not synced/roamed, to do so you can create a local folder in a location that is excluded from the roaming/sync profile, then:

• Close the attendant console
• Create a file under "C:\Program Files (x86)\Imagicle Blue's Attendant" called installer.ini, if not already existing, otherwise make a backup of it
• Edit installer.ini so the content will have:
  [App]
HomeDir=c:\LocalFolder
• The folder ("HomeDir" parameter) can be in whatever path you wish, you have to manually create it, be sure the path is not synced nor roamed
• Save the file
• Restart the Attendant Console and confirm everything is working