The fields involved for the voicemail configuration are:
By selecting the "User permissions" icon from the Admin -> User Management link, you can specify the user's access to the voicemail. This can be Basic Access (leveI 1) or Complete Management (level 10). Basic access allows to manage own messages through the web interface and to change the personal preferences; Complete Management allows to manage global settings and to start or stop the service.
If you wish to associate a personal VoiceMail number to each user, we suggest to reserve a range of internal, unused numbers for this purpose.
As an example, you can reserve a numbering range including a prefix (i.e. 9..) + ext. number for voicemail boxes.
Ext. 301 is assigned to voicemail 9301, 302 to 9302, etc...
Once again, you can always choose to assign same VM Pilot Number to each user and leverage CUCM "Redirecting Number" feature.
Voicemail forwarding to email will work only if the general SMTP settings are properly configured. See SMTP Configuration here.
If your internal numbering plans have more than 3 digits:
Then we will create a TEST user to test voicemail features with the following parameters:
The pilot number is unique reserved internal number which all the users calls to listen to their messages. VoiceMail identifies correct voicemail box to consult based on the caller number. If caller number is hidden/not available, VoiceMail asks to enter personal PIN number.
To configure the voicemail pilot on the Imagicle UC Suite, click on the Admin link, then on "System parameters" and "IP Telephony system". Here you need to specify: