Call Analytics Standard/Enterprise
How to modify the attachment size in the scheduled reports
Launch HeidiSQL tool, included into Imagicle UC Suite file system.
You find this tool at this path <StonevoiceAS>\TroubleShooting\HeidiSQL
To access to the database for local SQL instances (default state) the credentials are reported here:
For SQL 2008 (UC Suite version less or equal than Summer 2019):
For SQL 2017 (UC Suite version greater or equal than Summer 2019, up to Spring 2023)
Connect to Imagicle DB and execute the following query:
DELETE FROM opzioni WHERE sEntry = 'LimiteAllegatiMail'
insert into opzioni (sSection,sEntry,sValue) VALUES ('Configurazione','LimiteAllegatiMail','20480000')
The sample '20,480,000' value can be adjusted as required:
1,024,000 - means 1 MB attachment
5,120,000 - means 5 MB attachment
Values should be added without commas.
Beware: a value too high, could overload the email server. Please ask your IT manager about maximum allowed email attachment size.
To apply the changes, please reboot Imagicle UC Suite server.
IMPORTANT: Starting from Imagicle 2023.Spring.1 release, MS-SQL Server 2008/2008R2 is supported only for updating an existing installation to Spring 2023, but you can't deploy a new Imagicle instance with such old MS-SQL version. Starting from 2023.Summer.1 release, MS-SQL 2008/2008R2 is not supported anymore and therefore a MS-SQL update is mandatory.