Applies to:

SQL Server Any version - Microsoft SQL Server Management Studio express required

Description:

How to backup and restore Blue's SQL database to a new SQL server, even of different versions, provided the target SQL server is the same or higher version.

Solution:

Please, make sure the destination SQL server is the same or higher version of the source Sql server.

• Download and install Microsoft SQL Server Management Studio Express
• Make sure your SQL is already installed on the destination machine and that you have username and password for the both source and destination SQL servers
• Login through Remote desktop to Imagicle Application Server and stop all Imagicle Services running <IAS_Installation_Folder>*\Temp\SV-StopAllService.bat as administrator
• Run SQL server Management Studio and connect to the source SQL where your current database is stored
• Open database folder and right click on <IAS_DB_Name>** => activity => Backup...
• From the new tab, click add and set a destination path for the backup, specifying the file name. click ok
• Click OK to start the backup
• Right click database folder and select restore database
• Select 'source resource' and click '...'. Select the previously created backup file
• Click OK to import the database
• After the restore, close the application and Click Billy Blue's Configuration (start > program > Imagicle Application Suite >Configure Billy Blue's or, starting from Spring '18 you can use start > program > Imagicle Application Suite > Imagicle AS Database Configuration)
• Modify the connection settings with the new ones
• Click next and wait until operation ends
• Click next until the end

When procedure is completed restart Imagicle Application Server, after the restart the applications will start to use the database in the new location

* <IAS_Installation_Folder> by default is C:\Program Files (x86)\StonevoiceAS\
**<IAS_DB_Name> by default is 'BluesPro' and for new installations, starting from Spring '18 is 'IAS'