How to modify mail notification templates for admin and users in Digital Fax application

Applies from Application Suite 2017.1.1

Applies to:

Application suite

Description:

How to modify mail notification templates for admin and users in Digital Fax applications

How-to:

Modify default template globally:

1. Open the language (en-English, it-Italian, fr-French, ecc..) folder in
<StonevoiceAS>\Apps\StoneFax\Locale\ accordingly to the template language you need to modify

2. Make a copy of the template files:

User.FaxIn.Template.txt (Email template for incoming fax status)
User.FaxOut.Template.txt (Email template for outgoing fax status)
Admin.FaxOut.Template.txt (Email template for outgoing fax issues)
Admin.Mail.Template.txt (Email template for general fax issues)

3. Rename the copy with .user extension like the following

User.FaxIn.Template.txt.user
User.FaxOut.Template.txt.user
Admin.FaxOut.Template.txt.user
Admin.Mail.Template.txt.user

Add images from an external source:

In the same txt file add html tag

<html>
<body>
<img id="logoID" src="https://[ImageUrl]"/>
...
...
<body/>
<html/>


Example:

[Section: PartiallyReceived_Subject]
Fax partially received from (([FromNr]))
[Section: PartiallyReceived_Body]
<html>
<body>
<img id="logoID" src="https://[ImageUrl]"/>
<br/>
Stonefax received a fax for you on [Received]. 
The fax has been received partially because of an unexpected error during the fax transmission.

Number of received pages: [Pages]
Attachment file size:  [Size]

<body/>
<html/>

If you need to modify one of these templates for only a specific user please proceed as follow:

1. Create a new folder and rename it (es. mailtemplate1) in <StonevoiceAS>\Settings\Enterprise\Stonefax\MailNotificationTemplates

2. Open the language folder (en-English, it-Italian, fr-French, ecc..) in <StonevoiceAS>\Apps\StoneFax\Locale

3. Copy the user-specific template files User.FaxIn.Template.txt and User.FaxOut.Template.txt

4. Paste in the new folder (mailtemplate1) these templates

5. Edit both files with your customizations

6. Open Web interface | Admin | User Management and modify the user you customized the template for setting Notifications preferred template = the folder name as specified above (mailtemplate1) and save.