Applies to

Application Suite for Skype for Business version 2018.6.1 only

Description

Users synchronization fails with this error "Reason: Incompleted - Property [rules.field.user_fax_TSID]: Not Exist" 

Cause

The file "AdAdapterRules.script.settings.schema.xml" is incompleted

Solution

1. Edit the file <StonevoiceAS>\Apps\Fw\Settings\AdAdapterRules.script.settings.schema.xml
2. Add the following lines before the last <\configuration> tag:
   ...
   <preference key="rules.field.user_fax_TSID" defvalue="OtherFax" type="System.String" attributes="enum">
       <element value="fax"  desc="fax"/>
       <element value="OtherFax"  desc="otherFax"/>
       <element value="DisplayName"  desc="displayName"/>
       <element value="Company"   desc="company"/>
   </preference>
   ...
   <\configuration>
3. Save
4. Restart Imagicle Synchronizer service from Windows Services Panel