Applies from Application Suite 201x (any version)
to version Application Suite 201x (any version)
Description:
How to schedule service restart
How-to:
- Download "RestartIASServices.rar"
- Extract all in Application Suite Server
- Downloaded batch file will restart both Call Recoding and QueueManager services
If nedeed, edit "RestartIASService.bat" to choose which service you need restart (change service name)
Example:
To restart Call Recording service
net stop Recorder.Service
net start Recorder.Service
To restart QueueManager service
net stop SvQmeCoreService
net start SvQmeCoreService
- Open Windows Task Scheduler
- Select the “IAS Restart Service.xml” file just downloaded, then click on the open button to confirm
- Customize the activity to be scheduled (Daily example here)
- Select the “Actions” tab and choose the RestartIASServices.bat file according to the importing folder
- From the “General tab” click on the OK button and insert the User’s credentials with priviliges to execute the task
- Now the activity has been scheduled, from Windows Event Viewer you can check if the task occured