Imagicle Application Suite rel. 2019.Summer.1 and above.
When users are enabled for always-on recording and they try to stop recording, they get the following error message:
Message {Can't stop a recording on device that is not configured for selective call recording: Device {SEP00AABBCCDDFF}, Directory number {100}} StackTrace { at Recorder.Engine.CiscoMediaForkingCallBase.StopMediaForkingRecording(ICall connectedCall) at Recorder.Engine.CiscoMediaForkingCallBase.StopRecording() at Recorder.Engine.WebAPI.Public.LiveRecordings.LiveRecordingsService.StopMyRecordingWebMethod.Execute(String username)}
and the recording is not actually stopped.
You can enable Stop button and truncate an ongoing always-on recording.
This is accomplished by following below procedure:
[Settings]
statement, please add the following line:CanStopAutomaticMediaForkingRecordings=1
Now you can leverage Stop button, available in IP Phones, Jabber clients and Blue's Attendant console, to interrupt the ongoing recording. This action actually drops Call Recording SIP calls
Note: stopping the call in this way makes CUCM to raise an alarm for failed recording.