Configure a range for the CallPark devices (set a partition according to your dial plan). Please do not configure more than 500 park ports, to avoid overloading CTI services.
Example:
Change the number of seconds to wait before returning a parked party to the user who parked the call
In order to change it, follow this procedure:
1. Go to the Service Parameters of CUCM (System -> Service Parameters)
2. Find "Call Park Reversion Timer"
3. Change the default value (60 seconds) with the new value (30-1000 seconds is the range configurable)
4. Save the new configuration
f you see the CtiParkDevice with the park number, click on “Start Session” and try again to park a call from a phisical phone/Jabber.
If you see information about your parked call, you’ll be able to park calls from the Attendant Console
If the CtiParkDevices are not listed or you don’t see information about the parked call, follow this procedure:
Again, look for CTIParkDevice in the Phone.exe tool
If the problem persist:
Look again for CTIParkDevice in the Phone.exe tool
If the problem persists:
Look for CTIParkDevice in the Phone.exe tool
If the problem persist:
Contact Imagicle Support