How to increase the maximum upload size for audio files in IVR Manager Enterprise

Applies from Application Suite 201x (any version)
to version Application Suite 201x (any version)

Description:

How to increase the maximum upload size for audio files in IVR Manager Enterprise

How-to:

  1. Connect via RDP to the Imagicle Server
  2. Create a new folder named “Settings” under \StonevoiceAS\Apps\Ivory\
  3. Copy the attached file (IvorySettings.config) in the new folder \StonevoiceAS\Apps\Ivory\Settings
  4. Edit IvorySettings.config with Notepad or Notepad++ 
  5. Change the value
    <add key="MaxAudioFileLen" value="512000" />
    to
    <add key="MaxAudioFileLen" value="4000000" />

(In this example you can upload a file with a Maximum size of 4MB)



Article ID: 762
Last updated: 14 Jul, 2020
Revision: 2
Imagicle UC Suite for Cisco UC -> IVR Manager Enterprise -> FAQ and Solutions -> How to increase the maximum upload size for audio files in IVR Manager Enterprise
https://kbp.imagicle.com/kb/entry/762/