Description
Opening web portal on Imagicle VoiceMail messages page returns this error message
Cause
This issue is caused by the high number of recorded messages (> 200) in the user's personal folder
In the IIS log files (C:\inetpub\logs\LogFiles\W3SVC1) you can see this error:
GET /fw/Apps/SSAM/html/user_newmsg.asp |212|800a0009|Indice_non_incluso_nell'intervallo:_'numerofiles' 80
Solution
Delete old files in the user's personal folder \StonevoiceAS\Apps\SSAM\Users\[User]\recordedmessages
Set Imagicle VoiceMail messages retention