This article explains how to configure Microsoft Office365 to allow fax sending from email client using <fax_number>@imagicle.company.com
format, which allows to specify fax recipient in "To:" field, instead of "Subject" field.
Please access to Office365 web portal as Administrator.
Go to Mail-Flow and Create a new rule:
Assign a name of your choice to new rule
Select first condition: the sender is internal (Inside the organization)
Select second condition: The recipient address matches any of these text patterns: @imagicle.company.com
Please replace "company.com" with your own company domain.
Select third condition: Redirect the message to: efax@company.com
This is the dedicated account associated to Imagicle Digital Fax
Save rule and test Mail-Flow is correctly applied.
Note: Please keep in mind this method allows to send faxes to one fax recipient only. If you need to send a fax to multiple recipients, please adopt email-to-fax method using "Subject" field.
If you still want to use the email subject to set the fax subject, there is a parameter to change on the Imagicle UCX Server:
If you do not apply above configuration, the Digital Fax service will still try to parse the email subject as a phone number, parsing will fail and the subject will not be set on the outgoing fax.