Specific Webex client setup

While using Imagicle Attendant Console together with Cisco Webex client, the default client settings are invoking a window pop-up for any inbound call to user. This pop-up is pretty annoying, especially for operators with visual disabilities.

For this reason, we highly suggest to disable incoming call pop-up from Webex client settings. See below screenshot:

This setting is useful for Webex clients registered to Cisco UCM or Webex Calling MT/DI calling platforms.



Article ID: 973
Last updated: 07 Aug, 2023
Revision: 1
Imagicle UC Suite for Cisco UC -> Attendant Console -> Administration Guide -> Specific Webex client setup
https://kbp.imagicle.com/kb/entry/973/