Knowlege base

Solution-specific Configuration

Article ID: 73
Last updated: 30 Dec, 2016

Alice Corporate 

In the "Manage Service", "Ip Routes" web page configure the following parameters.

  • Protocol: SIP
  • Negotiation: Allow G.711 for outgoing faxes
  • Network routing type: Both offnet and on-net
  • Off-net pattern: Enter the common prefix to reach the PSTN
  • PBX Routing Type: Per user

Edit the default route so that it points to the PBX.

In the user's management configure the "Fax Routing Prefix" and "Fax Off-net Number" as required.

Impresa semplice

In the "Manage Service", "Ip Routes" web page configure the following parameters:

  • Protocol: SIP
  • Negotiation: Allow G.711 for outgoing faxes, Disable T.38 for incoming faxes
  • Network routing type: Extenal (offnet) faxes only
  • PBX Routing Type: Global
  • Prefix to the called number: enter 0 if needed to reach the PSTN

Edit the default route so that it points to the PBX.

In the user's management configure "Fax Off-net Number" as required.

Unigate - FastWeb

In the "Manage Service", "Ip Routes" web page, configure the following parameters:

  • Protocol: SIP
  • Negotiation: No selection (Allow G.711 UNCHECKED and Disable T.38 UNCHECKED)
  • Network routing type: External (offnet) faxes only
  • PBX Routing Type: Global
  • Prefix to the called number: enter 0 if needed to reach the PSTN

Article ID: 73
Last updated: 30 Dec, 2016
Revision: 4
Views: 1988
Print Export to PDF Subscribe Share
This article was:  
Prev   Next
Cover pages     Troubleshooting