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Sync Users with AD

Article ID: 22
Last updated: 03 Dec, 2019

Synchronizing the Users List with Active Directory

Warning: before reading this section, ensure you read and understood general user syncronization concepts and how to synchronize the users list with an external source.

Supported Attributes List

This table list the Active Directory user attributes and shows the Application Suite fields they are mapped to.

  • Active Directory Display Name: label displayed in the Active Directory user interface
  • LDAP Attribute Name: name to be used in LDAP queries, reported for reference but not required to configure IAS
  • Application Suite Field: Label displayed in the adapter's rule configuration IAS web page
  • Application Suite Database name: this is never displayed to the user

General Tab

Active Directory Display Name LDAP Attribute Name Application Suite Label Application Suite Database name Example Value
First Name givenName First Name user_nome John
Initials initials - - JS
Last Name sn Last Name user_cognome Smith
Display Name displayName - - "John, Smith"
Description description - - Sales Manager
Office physicalDeliveryOfficeName - user_office_location London Office
Telephone Number telephoneNumber First Extension Number* user_telnum, user_amnum 0123 456 789
Telephone Number (Other) otherTelephone - - 0123 4457 89
Email mail Email, "Voicemail Address", "Fax to Email Address" user_mail, user_voicemailaddr, user_pref_fax_mailinaddr JSmith@domain.com
Web Page wWWHomePage - - www.johnsmith.com
Web Page (Other) url - - www.John.net,www.John.org
Password password - - JohnsPass321
Destination OU destinationOU - - OU=Sales,DC=Domain,DC=Com
Common Name CN - - John Smith or %lastname% %firstname%
Modify User if already exists Modify - - True or False
Delete User Delete - - True or False

Address Tab

Active Directory Display Name LDAP Attribute Name Application Suite Label Application Suite Database name Example Value
Street streetAddress User address user_address 10 Downing St;London
(Use a semi-colon for carriage return)
PO Box postOfficeBox - - Po Box 1
City l (Lowercase L) - - London
State/Province st - - New York
Zip/Postal Code postalCode - - 20013
Country c - - GB

Account Tab

Active Directory Display Name LDAP Attribute Name Application Suite Label Application Suite Database name Example Value
User Logon Name userPrincipalName Active Directory username, Domain userPrincipalName, user_ad (without domain), user_domain (without the username), user_authname JSmith@domain.com
User Logon Name (Pre W2K) sAMAccountName PBX username user_ccmname JSmith

Telephones Tab

Active Directory Display Name LDAP Attribute Name Application Suite Label Application Suite Database name Example Value
Home homePhone Home phone user_telcasa 123 123 123
Home (Other) otherHomePhone - - 0123 123 123
Pager pager - - 1234
Pager (Other) otherPager - - 123
Mobile mobile Mobile business number user_mobileBusinessNumber 123 456 789
Mobile (Other) otherMobile - - 123 456 789
Fax facsimileTelephoneNumber Fax number user_faxNumber 123 456 789
Fax (Other) otherFacsimile
TelephoneNumber
- - 0123 456 789
IP Phone ipPhone First Extension Number* user_telnum, user_amnum 750
IP Phone (Other) otherIpPhone - - 330750
Notes info - - General information (Use a semi-colon for carriage return)

Organization Tab

Active Directory Display Name LDAP Attribute Name Application Suite Label Application Suite Database name Example Value
Title title - - Manager
Department department Department user_department Sales
Company company - - Big Corp
Manager manager - - CN=Ste Jobs,OU=Managers,DC=Domain,DC=Com
Employee ID employeeID - -
Employee Type employeeType - -
Employee Number employeeNumber - -
Car License carLicense - -
Division division - -
Middle Name middleName - -
Room Number roomNumber - -
Assistant assistant - - CN=Joe Blog,OU=Managers,DC=Domain,DC=Com
User's Picture** jpegPhoto / thumbnailPhoto - Pictures are saved in SQL DB JPEG pictures supported. Max 200KB size

* Either telephoneNumber or ipPhone attributes can be imported based on synch rules configuration

** Feature supported from Imagicle 2020.Winter.1 release. Either jpegPhoto or thumbnailPhoto attributes can be imported, based on synch rules configuration

Users' pictures synchronization

Starting from Imagicle AppSuite Winter 2020, users' pictures can be synchronized with Active Directory LDAP, to enable two features of the Imagicle AppSuite:

  • Viewing the user photo in the 'Colleagues' tab of the Imagicle Blue's Attendant Console.
  • Providing a users's picture repository for Cisco Jabber clients. Please see here.

Depending on the users repository source, the picturre can be synchronized from one of the following attributes (selctable in the synch rules page):

  • Active Directory:
    • jpegPhoto
    • thumbnailPhoto
  • LDAP: 
    • jpegPhoto

The default maximum picture size is 200 KB, bigger pictures will be discarded. If you need to adjust such size threshold, please, contact Imagicle.

Pictures are saved in the Imagicle database.

Article ID: 22
Last updated: 03 Dec, 2019
Revision: 10
Views: 1431
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