Wrong name and visibility for Contact Manager local directory
Article ID: 511
Last updated: 09 Aug, 2021
Applies to
Imagicle Application Suite 2017.Summer.2 or 2017.Summer.3 - installed from scratch
Description
An installation from scratch of 2017.Summer.2 or 2017.Summer.3 will have a pre-defined Contact Manager configuration that:
- changes the name of the local directory to "Contatti Locali"
- assigns the local contacts directory to department "Department Contacts"
Cause
The configuration file <StonevoiceAS>\Apps\Speedy\Settings\Speedy.Configuration.Global.config.xml contains wrong pre-defined values, instead an empty config.
Solution
- Edit file <StonevoiceAS>\Apps\Speedy\Settings\Speedy.Configuration.Global.config.xml" and remove the following preference keys:
- "directory.internalsdefaultdirname"
- "directory.LocalDirectorySpecialDepartment"
- "directory.ExcludeThisUsernameFromLocalDirectories"
- Edit file <StonevoiceAS>\Apps\Speedy\Server\System\Speedy.ini" and delete the following keys from section [Settings]:
- internalsdefaultdirname
- LocalDirectorySpecialDepartment
- ExcludeThisUsernameFromLocalDirectories
- Update directories content, following these steps:
- Login to the IAS web portal as administrator and go to Contact Manager, Manage Service web page
- Locate the "Internal contacts settings" section and change the radio button value. Click Save. This will start the local contacts update procedure, that may take some seconds..
- Reload the page until the radio button becomes enabled (the local contacts update completed)
- Change again the radio button value, back to the original value. Click Save.
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This article was: |
Attached files | |
Speedy.Configuration.Global.config.xml (92 b) |
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