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Wrong name and visibility for Speedy local directory

Article ID: 511
Last updated: 29 Sep, 2017

Applies to

Imagicle Application Suite 2017.Summer.2 or 2017.Summer.3 - installed from scratch

Description

An installation from scratch of 2017.Summer.2 or 2017.Summer.3  will have a pre-defined Speedy configuration that:

  • changes the name of the local directory to "Contatti Locali"
  • assigns the local contacts directory to department "Department Contacts" 
     

Cause

The configuration file <StonevoiceAS>\Apps\Speedy\Settings\Speedy.Configuration.Global.config.xml contains wrong pre-defined values, instead an empty config.
 

Solution

  1. Edit file <StonevoiceAS>\Apps\Speedy\Settings\Speedy.Configuration.Global.config.xml" and remove the following preference keys:
    • "directory.internalsdefaultdirname"
    • "directory.LocalDirectorySpecialDepartment"
    • "directory.ExcludeThisUsernameFromLocalDirectories"
       
  2. Edit file <StonevoiceAS>\Apps\Speedy\Server\System\Speedy.ini" and delete the following keys from section [Settings]:
    • internalsdefaultdirname
    • LocalDirectorySpecialDepartment
    • ExcludeThisUsernameFromLocalDirectories
       
  3. Update directories content, following these steps:
    • Login to the IAS web portal as administrator and go to Speedy, Manage Service web page
    • Locate the "Internal contacts settings" section and change the radio button value. Click Save. This will start the local contacts update procedure, that may take some seconds.. 
    • Reload the page until the radio button becomes enabled (the local contacts update completed)
    • Change again the radio button value, back to the original value. Click Save.
Article ID: 511
Last updated: 29 Sep, 2017
Revision: 9
Views: 162
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Attached files
file Speedy.Configuration.Global.config.xml (92 b)

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