Call List report including original called number instead of the number who answered

Applies to:

• Imagicle UCX Suite 2020.Winter.1 and above.

Description: 

You can associate a call to the original destination, instead of assigning it to the extension who actually answered. Consider for example the case of the destination number is forwarded to another extension.

How-to:

• Access to Imagicle UCX Server using RDP session;

• Go to <StonevoiceAS>\Apps\QME\Settings\ folder;

• Open file QME.Engine.schema.xml, there is a new preference with the default value Actual, meaning the call is assigned to the extension who actually answered it;

  <preference key="cdr.routetotargetnumber.value" defvalue="Actual" type="System.string" attributes="enum">

  <element value="Actual" desc="real answering number"/>

  <element value="Expected" desc="target called number"/>

  </preference>

• Change the preference's defvalue to Expected, in this way the call will be associated to the original called number, regardless of whom has answered;

• Expected value has to be define in the file <StonevoiceAS>\Apps\QME\Settings\ QME.Engine.config.xml, adding this preference:
  <preference key="cdr.routetotargetnumber.value" value="Expected"/>

• if the the value is different from Expected, it will be use Actual and an error will be logged.