Exit button behaviour on Contact Manager's Cisco XML Service

Applies to:

• Imagicle UCX Suite for Cisco UC rel. 2020.Winter.2 and above

Description:

• Contact Manager XML Service includes a "Back" button to go back one level in menu tree. This article describes how to enable or disable the "Exit" button to escape Contact Manager phone service.

How-to:

Standard Contact Manager phone service URL is described here. This URL shows an "Exit" button which allows to escape the application while called from directories (most frequent case).

By changing standard URL, it is possible to apply two different behaviours:

1. URL: http://<UCX_IP>/fw/Apps/Speedy/xml/directories/default.aspx?exit=inits&name=#DEVICENAME#

• With above URL, when you hit "Exit", you completely escape from Contact Manager phone service

2. URL: http://<UCX_IP>/fw/Apps/Speedy/xml/directories/default.aspx?exit=none&name=#DEVICENAME#

• With above URL, "Exit" button is hidden and you need to hit "Back" button multiple times to exit phone service. This is the recommended URL for Cisco 88xx series IP Phones.

In both URL samples, please replace <UCX_IP> with proper Imagicle server's IP address or FQDN.