This article applies to Imagicle UCX on-prem Suite users. If your system is based on an Imagicle UCX Cloud Suite, please contact Imagicle Support to apply below settings.
Applies to:
UCX Suite, any version
Description:
How to modify email notification templates for admin and users in Digital Fax application
How-to:
Modify default template globally
-
Open the language (en-English, it-Italian, fr-French, ecc..) folder in
<StonevoiceAS>\Apps\StoneFax\Locale\ accordingly to the template language you need to modify
-
Make a copy of the template files:
-
User.FaxIn.Template.txt (Email template for incoming fax status)
-
User.FaxOut.Template.txt (Email template for outgoing fax status)
-
Admin.FaxOut.Template.txt (Email template for outgoing fax issues)
-
Admin.Mail.Template.txt (Email template for general fax issues)
-
Rename the copy with .user extension like the following
-
User.FaxIn.Template.txt.user
-
User.FaxOut.Template.txt.user
-
Admin.FaxOut.Template.txt.user
-
Admin.Mail.Template.txt.user
In the same txt file add html tag
<html>
<body>
<img id="logoID" src="https://[ImageUrl]"/>
...
...
<body/>
<html/>
Example:
[Section: PartiallyReceived_Subject]
Fax partially received from (([FromNr]))
[Section: PartiallyReceived_Body]
<html>
<body>
<img id="logoID" src="https://[ImageUrl]"/>
<br/>
Stonefax received a fax for you on [Received].
The fax has been received partially because of an unexpected error during the fax transmission.
Number of received pages: [Pages]
Attachment file size: [Size]
<body/>
<html/>
To modify one of these templates for specific user only
-
Create a new folder and rename it (es. mailtemplate1) in <StonevoiceAS>\Settings\Enterprise\Stonefax\MailNotificationTemplates
-
Open the language folder (en-English, it-Italian, fr-French, ecc..) in <StonevoiceAS>\Apps\StoneFax\Locale
-
Copy the user-specific template files User.FaxIn.Template.txt and User.FaxOut.Template.txt
-
Paste both templates in the new folder (mailtemplate1)
-
Edit both files with your customizations
-
Open Web interface: Admin → User Management and modify the user you customized the template for setting Notifications preferred template = the folder name as specified above (mailtemplate1) and save.
