How to increase the maximum attachments file size

Applies to:

Imagicle UCS Suite, any version

Description:

When handling Digital Fax transmission from the Imagicle UCX Suite web portal, users may encounter issue while uploading fax attachments larger than 10 MB, resulting in an error message “500 Internal Server Error”.

This is a limit of IIS Web server, which can be override by following below solution: 

How-to:

To increase the maximum file size proceed following below steps:

1. Connect via RDP to the Imagicle Server

2. Access to the Administrative Tools and open the IIS Manager

3. Go to Sites, select Default Web Site then “fw”

4. Double-click on “ASP” 

5. Expand “Limits Properties”

6. Edit the “Maximum Requesting Entity Body Limit” (default 10000000) 
   10 000 000 = 10MB

7. Perform an IIS reset