How to retrieve MS-Fax activity reports

Applies to:

Imagicle UCX Suite, any version

Description:

Solution:

To build activity reports, Digital Fax relies on standard Microsoft Fax Services.
Inbox and Outbox reports are enabled by default; however the user may want to set higher detail.

Check that activity logs are enabled, and set detail level, by opening the Microsoft Fax Service Manager.
Click Start → Programs → Accessories → Communications → Fax → Fax Service Manager and then right click Fax (local) on the right pane and choose Properties.

Select the Activity Logging tab and check that logging is enabled.
You can also enter the location in which the log files will be written.
By default it is C:\Documents and Settings\All Users\Application Data\Microsoft\Windows NT\MSFax\ActivityLog

Tick "Log incoming fax activity" and "Log outgoing fax activity".
Then select Event Reports tab and move all the sliders to the right (High).

File Format

The report files contain tab-delimited entries that can be viewed by standard analysis programs (for instance Ms Excel). The first line is a header with field names. The fields are:

Inbox:

Status
Error Description
Error Code
Start Time
End Time
Device
Queue
File Size
CSID
TSID
CallerID
Routing Info
Pages

OutBox:

Job ID
Parent Job ID
Submission Time
Scheduled
Status
Error Description
Error Code
Start Time
End Time
Device
Dialed Number
CSID
TSID
Pages
Total Pages
Queue File Name
Document
File Size
Retries
Server Cover Page
Cover Page Subject
Cover Page Note
User Name
Sender Name
Sender Fax Number
Sender Company
Sender Street
Sender City
Sender Zip Code
Sender Country/Region
Sender Title
Sender Department
Sender Office
Sender Home Phone
Sender Office Phone
Sender EMail
Recipient Name
Recipient Fax Number
Recipient Company
Recipient Street
Recipient City
Recipient Zip Code
Recipient Country/Region
Recipient Title
Recipient Department
Recipient Office
Recipient Home Phone
Recipient Office Phone
Recipient EMail
Billing Code