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How to change date format from DD/MM/YYYY to MM/DD/YYYY in Call Analytics app

Applies to:

  • Imagicle UCX Suite - All versions

Description:

How to change the date format to MM/DD/YYYY in Call Analytics home page, dashboard and reports.

How-to:

  • Connect to Imagicle UCX server via RDP

  • Edit the following file:
    <StonevoiceAS>\apps\billyblues\engine\web\versions\BB\@AppSettings.config

  • Change the <!--LANGUAGE--> section for homepage, dashboard and reports accordingly:
    <!-- LANGUAGE -->
    <add key="LANGUAGE" value="en-US" />
    <add key="LANGUAGE-UI" value="en-US" />
    <add key="LANGUAGE-REPORT" value="en-US" />
     <!-- END LANGUAGE -->

  • Save the changes

If you need to set billing for English language, with dd/mm/yyyy format, pls. change value to en-GB.

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