Click-to-Call feature from Imagicle gadget
Imagicle Contact Manager provides a dedicated gadget/application, fully integrated within the following UC/IM soft-clients:
Depending on the soft-client where the gadget is integrated and the Calling Platform you wish to leverage to trigger the outbound call, you can customize the relevant gadget URL for this purpose.
In below table, you can see the different soft-client "AppMode" and Calling Platforms "CallingPlatform" options. You can also decide to not include these options in the gadget URL. In this case, "N/A" value is considered.
AppMode | CallingPlatform | Call trigger prefix in use |
N/A | N/A | ciscotel: |
N/A | JABBER | ciscotel: |
N/A | WEBEX | webextel: |
N/A | MSTEAMS | callto: |
JABBER | N/A | ciscotel: |
JABBER | JABBER | ciscotel: |
JABBER | WEBEX | webextel: |
JABBER | MSTEAMS | callto: |
WEBEX | N/A | webextel: |
WEBEX | JABBER | ciscotel: |
WEBEX | WEBEX | webextel: |
WEBEX | MSTEAMS | callto: |
MSTEAMS | N/A | callto: |
MSTEAMS | JABBER | ciscotel: |
MSTEAMS | WEBEX | webextel: |
MSTEAMS | MSTEAMS | callto: |
FINESSE | N/A | Finesse API |
FINESSE | JABBER | Finesse API |
FINESSE | WEBEX | Finesse API |
FINESSE | MSTEAMS | Finesse API |
On a case-by-case you can either add one or two above parameters, to instruct your gadget to leverage the proper call trigger prefix. Couple of examples below:
https://suite.imagicle.com/gadgets/contactmanager?AppMode=JABBER
Just using gadget in Jabber clients.
https://suite.imagicle.com/gadgets/contactmanager?AppMode=WEBEX&CallingPlatform=JABBER
When Webex clients are used in a Cisco UCM environment.