Configuration Task List

Warning: you must install and configure the Application Suite before being able to configure the single applications.

Call Recording can be easily configured through the following steps.

• Install the Application Suite Setup package
• Configure the Application Suite general parameters:
  • IP telephony parameters
  • Numbering plan
  • SMTP parameters
• Create the users list with the extensions of the lines you want to be able to record
• Configure the PBX
  • General CTI configuration
  • General AXL configuration
  • Specific configuration for recording
  • Configure the IP phones for recording
• If you have a valid license, activate it now using the License page. If you do not have it yet, the application will run in evaluation mode for 30 days
• Through the Manage Service Page check that the Call Recording Service is running
• Configure the system settings and desired data retention.