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Playing an audio message (announcement) when receiving a call which will be recorded

Article ID: 530
Last updated: 30 Nov, 2017

Applies to:

  • Imagicle Call Recording
  • Imagicle Application Suite 2016.1.1 or later
  • CUCM 10.0 and later

Description:

This procedure allows CuCm to play an announcement when receiving a call using CURRI (ECC) technology. The announcement will be played before the call rings.

How-to:

  • Upload the voice prompt to the CUCM web interface (Media resources -> Announcements)
  • Modify the URL in the Ecc profile, passing the name of the announcement you created as parameter, like this:

http://<Imagicle_IP>:80/fw/ecc.ashx?recordingPrompt=prompt_name

Where "prompt_name" is the name of the voice prompt you just uploaded.

  • Apply the ECC profile on the line (directory)

More information about ECC configuration: https://www.imagicle.com/kb#/kb/configuration-for-curri-ecc_67.html#TriggerPoints

Article ID: 530
Last updated: 30 Nov, 2017
Revision: 3
Views: 437
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