Playing an audio message (announcement) when receiving a call which will be recorded
- Imagicle Call Recording
- Imagicle Application Suite 2016.1.1 or later
- CUCM 10.0 and later
This procedure allows CuCm to play an announcement when receiving a call using CURRI (ECC) technology. The announcement will be played before the call rings.
- Upload the voice prompt to the CUCM web interface (Media resources -> Announcements)
- Modify the URL in the Ecc profile, passing the name of the announcement you created as parameter, like this:
Where "prompt_name" is the name of the voice prompt you just uploaded.
- Apply the ECC profile on the line (directory)
More information about ECC configuration: https://www.imagicle.com/kb#/kb/configuration-for-curri-ecc_67.html#TriggerPoints
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