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document Importing from CSV files
Importing from CSV files and Bulk Editing To quickly to modify the same property of a group of users (bulk editing), you can export them to a CSV or to a Microsoft Excel XML file, modify it and import it again in the IAS database. To create a group of users from scratch, you just download a CSV...
rating 12 Dec, 2016 Views: 626
document Product Configuration
To fully configure Hotel Pack you need to: Decide the PBX numbering plan Complete the Application Suite common configuration Create the room list through the users management web interface Configure Billy Blue's 4 Configure StoneLock Configure SSAm Configure Hotel Link Configure CuCM...
rating 30 Dec, 2016 Views: 455
document HA and Call Survivability
CuCM HA and Call Survivability Configuration for Queue Manager Enterprise Call Survivability configuration allows you to re-route phone calls to another destination when Queue Manager Enterprise is not available, for example in case of network problems. HA configuration must be used to...
rating 12 Dec, 2016 Views: 762
document Troubleshooting
1. Post installation basic tests A very quick test can be made directly from the phone enabled for recording. This test will help you to understand if the Imagicle Application suite is properly configured. Place a call from the phone line enabled for recording to recorder pilot number (that...
rating 04 May, 2018 Views: 595
document Network Setup
Interaction with the company infrastructure The following protocols and connections can be used to interact with the customer IT infrastructure. Such protocols and ports must be Allowed in the customer firewall or NAT system. Protocol Direction (From Imagicle Server Perspective) ...
rating 29 Jul, 2019 Views: 3817


Recent Articles
 
document Description and Architecture
Overview Imagicle Call Recording is Imagicle's solution for centralized call recording for Cisco UC platforms. Dedicated to any company that...
rating 17 Sep, 2019 Views: 2709
document Synchronizing contacts with external sources
Speedy can keep directory contacts aligned with an LDAP source. If you install Estos Metadirectories on the Application Suite server, you'll be able...
rating 11 Sep, 2019 Views: 828
document Cluster Management
Upgrading a cluster node When you upgrade a cluster node to a newer Application Suite version, if needed, the setup procedure will automatically...
rating 11 Sep, 2019 Views: 423
document PBX Configuration
This page describes how to configure Cisco Unified CallManager with Imagicle Call Recording. CuCM offers many ways to record calls: always on, on...
rating 11 Sep, 2019 Views: 3041
document Product Configuration
User Properties Every Call Recording user already enabled on CUCM can trigger recordings straight away, providing mandatory fields in Imagicle...
rating 09 Sep, 2019 Views: 1378


Most Viewed
 
document Configuring the Framework
All the application of the suite are installed and updated through one single package. The applications of the Suite are built upon a common...
rating 03 Nov, 2016 Views: 4486
document The Backup/Restore Tool
Imagicle AppSuite has an integrated tool which can be used to schedule backups towards a local folder or a network share. The backup includes the...
rating 12 Aug, 2019 Views: 4246
document Introduction
Imagicle offers a complete suite of must have applications for Unified Communications: the Application Suite for Cisco UC is a single package...
rating 19 Oct, 2016 Views: 4087
document Deployment Options
You can freely download the Application Suite from Imagicle web site. The creation of an account with a valid email address might be required. ...
rating 01 Apr, 2019 Views: 3923
document Network Setup
Interaction with the company infrastructure The following protocols and connections can be used to interact with the customer IT infrastructure....
rating 29 Jul, 2019 Views: 3817