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document Importing from CSV files
Importing from CSV files and Bulk Editing To quickly to modify the same property of a group of users (bulk editing), you can export them to a CSV or to a Microsoft Excel XML file, modify it and import it again in the IAS database. To create a group of users from scratch, you just download a CSV...
rating 16 Mar, 2023 Views: 2533
document Product Configuration
To fully configure Hotel Pack you need to: Define the PBX numbering plan Complete the Application Suite common configuration Create the room list through the users management web interface Configure Billy Blue's 4 Configure StoneLock Configure SSAm Configure Hotel Link Configure CuCM...
rating 01 Jul, 2020 Views: 2050
document HA and Call Survivability
CuCM HA and Call Survivability Configuration for Queue Manager Enterprise Call Survivability configuration allows you to re-route phone calls to another destination when Queue Manager Enterprise is not available, for example in case of network problems. HA configuration must be used to...
rating 12 Dec, 2016 Views: 2564
document Troubleshooting
Post installation basic tests A very quick test can be done directly from the phone enabled for recording. This test will help you to understand if the Imagicle UC suite is properly configured. Place a call from the recording-enabled phone line to the Imagicle recorder pilot number (that is the...
rating 17 Jan, 2022 Views: 4409
document Network Setup
Interaction with the company infrastructure The following protocols and connections can be used to interact with the customer IT infrastructure. Such protocols and ports must be Allowed in the customer firewall or NAT system. Protocol Direction (From Imagicle UC Suite Perspective) ...
rating 13 Jun, 2024 Views: 14771


Recent Articles
 
document Troubleshooting Cisco Webex Calling Service App Authorizations
How to troubleshoot User Sync, Presence and Call Analytics Service Apps Authorizations If the authorization procedure for Imagicle apps fails, then...
rating 18 Jul, 2024 Views: 342
document Cisco Webex Calling MT Native Call Control - Imagicle Token Authorize
Requirements Imagicle UCX Cloud Suite, with activated subscription licenses Imagicle Attendant Console client ver. 2021.Summer.2 or above A Full...
rating 17 Jul, 2024 Views: 904
document Cisco Webex Calling MT Native Integration
Imagicle Digital Fax can be integrated to Webex Calling MT architecture by leveraging "Customer Managed Devices", pointing to Imagicle UC Cloud...
rating 17 Jul, 2024 Views: 3345
document Synchronize Users against Azure AD Source
Starting from December 2022, you can provision Imagicle users from an Azure AD source. To enable such users' synch, you must involve Imagicle...
rating 15 Jul, 2024 Views: 2187
document Synchronize Users against Cisco Webex Control Hub
Imagicle UCX Cloud Suite can import users from Webex Control Hub, thanks to available Cisco Webex (XSI) APIs for this purpose. Provided Webex APIs...
rating 15 Jul, 2024 Views: 1526


Most Viewed
 
document PBX Configuration
This page describes how to configure Cisco Unified CallManager with Imagicle Call Recording. CuCM offers many ways to record calls: always on, on...
rating 04 Nov, 2022 Views: 16196
document Deployment Options
You can freely download the Application Suite from Imagicle web site. The creation of an account with a valid email address might be required. ...
rating 31 Mar, 2023 Views: 15522
document The Backup/Restore Tool
The Imagicle Suite has an integrated tool which can be used to schedule backups towards a local folder or a network share. The backup includes the...
rating 31 Dec, 2021 Views: 15411
document Network Setup
Interaction with the company infrastructure The following protocols and connections can be used to interact with the customer IT infrastructure....
rating 13 Jun, 2024 Views: 14771
document Introduction
Imagicle offers a complete suite of must have applications for Unified Communications: the Application Suite for Cisco UC is a single package...
rating 28 Jun, 2024 Views: 13885