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document Importing from CSV files
Importing from CSV files and Bulk Editing To quickly to modify the same property of a group of users (bulk editing), you can export them to a CSV or to a Microsoft Excel XML file, modify it and import it again in the IAS database. To create a group of users from scratch, you just download a CSV...
rating 12 Dec, 2016 Views: 1119
document Product Configuration
To fully configure Hotel Pack you need to: Define the PBX numbering plan Complete the Application Suite common configuration Create the room list through the users management web interface Configure Billy Blue's 4 Configure StoneLock Configure SSAm Configure Hotel Link Configure CuCM...
rating 01 Jul, 2020 Views: 915
document HA and Call Survivability
CuCM HA and Call Survivability Configuration for Queue Manager Enterprise Call Survivability configuration allows you to re-route phone calls to another destination when Queue Manager Enterprise is not available, for example in case of network problems. HA configuration must be used to...
rating 12 Dec, 2016 Views: 1307
document Troubleshooting
Post installation basic tests A very quick test can be done directly from the phone enabled for recording. This test will help you to understand if the Imagicle Application suite is properly configured. Place a call from the recording-enabled phone line to the Imagicle recorder pilot number...
rating 12 Oct, 2020 Views: 1271
document Network Setup
Interaction with the company infrastructure The following protocols and connections can be used to interact with the customer IT infrastructure. Such protocols and ports must be Allowed in the customer firewall or NAT system. Protocol Direction (From Imagicle UC Suite Perspective) ...
rating 22 Feb, 2021 Views: 6556


Recent Articles
 
document Product Configuration
User Management Fields Although QME can distribute the calls to any telephone number that can be dialled through the pbx, only IAS users can be...
rating 05 Mar, 2021 Views: 1964
document Installation Requirements
Imagicle UC Suite is a software-only product which you can download from Imagicle web site. The UC Suite is a server product and requires a...
rating 05 Mar, 2021 Views: 4412
document UC Suite Security Features
Introduction Imagicle has spent a lot of efforts and developments to achieve a high grade of security in its applications included in the UC Suite....
rating 05 Mar, 2021 Views: 9
document TLS 1.2 Support on UC Suite's MS-SQL Server
Applies to: Imagicle UC Suite rel. 2020.Winter.1 and above Description: This article explains the necessary steps to enable TLS. 1.2 secure...
rating 05 Mar, 2021 Views: 7
document TLS version 1.2 protocol support on UC Suite
Applies to: Imagicle UC Suite rel. 2020.Winter.1 and above Description This article explains the necessary steps (with all external download...
rating 05 Mar, 2021 Views: 1030


Most Viewed
 
document Deployment Options
You can freely download the Application Suite from Imagicle web site. The creation of an account with a valid email address might be required. ...
rating 04 Mar, 2021 Views: 7667
document The Backup/Restore Tool
The Imagicle Suite has an integrated tool which can be used to schedule backups towards a local folder or a network share. The backup includes the...
rating 10 Feb, 2021 Views: 7182
document Configuring the Framework
All the application of the suite are installed and updated through one single package. The applications of the Suite are built upon a common...
rating 03 Nov, 2016 Views: 7129
document Network Setup
Interaction with the company infrastructure The following protocols and connections can be used to interact with the customer IT infrastructure....
rating 22 Feb, 2021 Views: 6556
document Introduction
Imagicle offers a complete suite of must have applications for Unified Communications: the Application Suite for Cisco UC is a single package...
rating 19 Oct, 2016 Views: 6472