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document Importing from CSV files
Importing from CSV files and Bulk Editing To quickly to modify the same property of a group of users (bulk editing), you can export them to a CSV or to a Microsoft Excel XML file, modify it and import it again in the IAS database. To create a group of users from scratch, you just download a CSV...
rating 12 Dec, 2016 Views: 751
document Product Configuration
To fully configure Hotel Pack you need to: Define the PBX numbering plan Complete the Application Suite common configuration Create the room list through the users management web interface Configure Billy Blue's 4 Configure StoneLock Configure SSAm Configure Hotel Link Configure CuCM...
rating 19 Nov, 2019 Views: 546
document HA and Call Survivability
CuCM HA and Call Survivability Configuration for Queue Manager Enterprise Call Survivability configuration allows you to re-route phone calls to another destination when Queue Manager Enterprise is not available, for example in case of network problems. HA configuration must be used to...
rating 12 Dec, 2016 Views: 913
document Troubleshooting
1. Post installation basic tests A very quick test can be made directly from the phone enabled for recording. This test will help you to understand if the Imagicle Application suite is properly configured. Place a call from the phone line enabled for recording to recorder pilot number (that...
rating 04 May, 2018 Views: 700
document Network Setup
Interaction with the company infrastructure The following protocols and connections can be used to interact with the customer IT infrastructure. Such protocols and ports must be Allowed in the customer firewall or NAT system. Protocol Direction (From Imagicle Server Perspective) ...
rating 21 Nov, 2019 Views: 4468


Recent Articles
 
document Accessing the Web Interface
The Application Suite provides a web interface for both administrator and users purposes. You can reach the web interface typing this URL in the...
rating 22 Jan, 2020 Views: 2441
document PBX Configuration
This section describes: Cisco Unified CallManager Configuration Cisco Unifiled CallManager Express Configuration and Caveats Cisco Unifiled...
rating 21 Jan, 2020 Views: 2742
document PBX Configuration
This page describes how to configure Cisco Unified CallManager with Imagicle Call Recording. CuCM offers many ways to record calls: always on, on...
rating 17 Jan, 2020 Views: 3758
document Installation Requirements
Imagicle Application Suite is a software-only product which you can download from Imagicle web site. The Application Suite is a server product and...
rating 17 Jan, 2020 Views: 3070
document Configuration for MRA scenarios
In case of Cisco MRA connectivity is in place, it is possible to enable the access to contacts also in mobility, both for remote Jabber clients and...
rating 16 Jan, 2020 Views: 591


Most Viewed
 
document Configuring the Framework
All the application of the suite are installed and updated through one single package. The applications of the Suite are built upon a common...
rating 03 Nov, 2016 Views: 5132
document The Backup/Restore Tool
Imagicle AppSuite has an integrated tool which can be used to schedule backups towards a local folder or a network share. The backup includes the...
rating 08 Jan, 2020 Views: 4967
document Deployment Options
You can freely download the Application Suite from Imagicle web site. The creation of an account with a valid email address might be required. ...
rating 22 Nov, 2019 Views: 4742
document Introduction
Imagicle offers a complete suite of must have applications for Unified Communications: the Application Suite for Cisco UC is a single package...
rating 19 Oct, 2016 Views: 4690
document Network Setup
Interaction with the company infrastructure The following protocols and connections can be used to interact with the customer IT infrastructure....
rating 21 Nov, 2019 Views: 4468