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document Importing from CSV files
Importing from CSV files and Bulk Editing To quickly to modify the same property of a group of users (bulk editing), you can export them to a CSV or to a Microsoft Excel XML file, modify it and import it again in the IAS database. To create a group of users from scratch, you just download a CSV...
rating 12 Dec, 2016 Views: 807
document Product Configuration
To fully configure Hotel Pack you need to: Define the PBX numbering plan Complete the Application Suite common configuration Create the room list through the users management web interface Configure Billy Blue's 4 Configure StoneLock Configure SSAm Configure Hotel Link Configure CuCM...
rating 19 Nov, 2019 Views: 603
document HA and Call Survivability
CuCM HA and Call Survivability Configuration for Queue Manager Enterprise Call Survivability configuration allows you to re-route phone calls to another destination when Queue Manager Enterprise is not available, for example in case of network problems. HA configuration must be used to...
rating 12 Dec, 2016 Views: 984
document Troubleshooting
1. Post installation basic tests A very quick test can be made directly from the phone enabled for recording. This test will help you to understand if the Imagicle Application suite is properly configured. Place a call from the phone line enabled for recording to recorder pilot number (that...
rating 04 May, 2018 Views: 741
document Network Setup
Interaction with the company infrastructure The following protocols and connections can be used to interact with the customer IT infrastructure. Such protocols and ports must be Allowed in the customer firewall or NAT system. Protocol Direction (From Imagicle Server Perspective) ...
rating 30 Mar, 2020 Views: 4786


Recent Articles
 
document Imagicle Application Suite limitations with Cisco MRA
Applies to: IAS 2019.x, 2020.1 Description: The following features leaks/limitations apply to Cisco devices (IP phones or Jabber clients)...
rating 01 Apr, 2020 Views: 212
document Deployment Options
You can freely download the Application Suite from Imagicle web site. The creation of an account with a valid email address might be required. ...
rating 30 Mar, 2020 Views: 5231
document Sync Users with External Sources
All the applications included in the Suite share the same users list. This list can be edited manually through the web interface, adding users one...
rating 30 Mar, 2020 Views: 1527
document Network Setup
Interaction with the company infrastructure The following protocols and connections can be used to interact with the customer IT infrastructure....
rating 30 Mar, 2020 Views: 4786
document Secure Communications Certificate
This article is applicable to Imagicle ApplicationSuite 2020.Spring.1 or later and it allows to download the Digital Certificate, required to enable...
rating 30 Mar, 2020 Views: 8


Most Viewed
 
document Configuring the Framework
All the application of the suite are installed and updated through one single package. The applications of the Suite are built upon a common...
rating 03 Nov, 2016 Views: 5483
document The Backup/Restore Tool
Imagicle AppSuite has an integrated tool which can be used to schedule backups towards a local folder or a network share. The backup includes the...
rating 08 Jan, 2020 Views: 5343
document Deployment Options
You can freely download the Application Suite from Imagicle web site. The creation of an account with a valid email address might be required. ...
rating 30 Mar, 2020 Views: 5231
document Introduction
Imagicle offers a complete suite of must have applications for Unified Communications: the Application Suite for Cisco UC is a single package...
rating 19 Oct, 2016 Views: 5000
document Network Setup
Interaction with the company infrastructure The following protocols and connections can be used to interact with the customer IT infrastructure....
rating 30 Mar, 2020 Views: 4786