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document Importing from CSV files
Importing from CSV files and Bulk Editing To quickly to modify the same property of a group of users (bulk editing), you can export them to a CSV or to a Microsoft Excel XML file, modify it and import it again in the IAS database. To create a group of users from scratch, you just download a CSV...
rating 12 Dec, 2016 Views: 546
document Product Configuration
To fully configure Hotel Pack you need to: Decide the PBX numbering plan Complete the Application Suite common configuration Create the room list through the users management web interface Configure Billy Blue's 4 Configure StoneLock Configure SSAm Configure Hotel Link Configure CuCM...
rating 30 Dec, 2016 Views: 381
document HA and Call Survivability
CuCM HA and Call Survivability Configuration for Queue Manager Enterprise Call Survivability configuration allows you to re-route phone calls to another destination when Queue Manager Enterprise is not available, for example in case of network problems. HA configuration must be used to...
rating 12 Dec, 2016 Views: 654
document Troubleshooting
1. Post installation basic tests A very quick test can be made directly from the phone enabled for recording. This test will help you to understand if the Imagicle Application suite is properly configured. Place a call from the phone line enabled for recording to recorder pilot number (that...
rating 04 May, 2018 Views: 499
document Network Setup
Interaction with the company infrastructure The following protocols and connections can be used to interact with the customer IT infrastructure. Such protocols and ports must be Allowed in the customer firewall or NAT system. Protocol Direction (From Imagicle Server Perspective) ...
rating 30 Jan, 2019 Views: 3253
document Import contacts from a CSV file into a directory
Faster, Smarter, Easier. Learn how to create a CSV file with your contacts and load them to a Speedy directory.
rating 11 Jan, 2017 Views: 116
document Monitoring service configuration
The Application Suite includes a monitoring services which can send alerts to the system administrator when some important events occur. Examples of monitored events are: Insufficient disk space An Imagicle service failing Low database space Bad service performance License issues License...
rating 20 Oct, 2016 Views: 1116