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Telisca (now part of Imagicle)
 
document Administrators guides
Product Name Link Requirements, install guide & global settings Agent Greeting Attendant Console Busy Alerter Callback ClickNDial Conference Center CUCM Query Delog Relog Desktop Popup - SkypeNStatus ...
rating 24 Nov, 2022 Views: 317
document Applications downloads
Please note that you can find all the downloads in the main Imagicle download area: https://www.imagicle.com/en/resources/download/
rating 13 Dec, 2022 Views: 181
document Call Analytics for Webex Calling MT - Service App Enablement and Specific Reports.
Note: this article applies starting from Summer'24 Imagicle UCX Cloud Suite for Cisco UC supports Imagicle Call Analytics (any version) by documenting phone traffic associated to Webex Calling Organizations. Imagicle Call Analytics (any version) in a Webex Calling MT environment can document...
rating 05 Jun, 2024 Views: 27
document Synchronize Users against Webex Control Hub - ServiceApp
Note: this article applies starting from Summer'24 Imagicle UCX Cloud Suite can import users from Webex Control Hub, thanks to available Webex APIs for this purpose. Provided Webex APIs allow to import users from multiple Webex Organizations, if required. Before configuring such import...
rating 06 Jun, 2024 Views: 27
document Webex Presence - Service App authorization
Note: this article applies starting from Summer'24 Requirements Imagicle UCX Cloud Suite or UCX Suite rel. 2021.Summer.3 and above Imagicle UCX Suite has a valid license subscription Imagicle UCX Suite can reach the following Internet addresses: https://webexapis.com ...
rating 06 Jun, 2024 Views: 29