How to delete SQL Server whole or partial historical call archive (more than 1 StoricoSITE file) and re-import it from existing "Storico" file

Article ID: 1000

Last updated: 08 Oct, 2024

Applies from Application Suite 201x (any version)

to version Application Suite 201x (any version)

How-to:

1. Stop Blue's Service Host service from the web interface (CallAnalytics|Administrative Pages|SericeManager) or via the Windows Service Panel

2. Make a copy of "storicoSITE"

3. Extract each "storicoSITE_[Date].zip" that you need to reimport (example "storicoSITE_20221129.zip")
Example:

Warning: If the SITEBluesrecSITE_D.txt is not empty, contact our support team.

Example with SITE code:
If the SITEBluesrecSITE_D.txt is empty
-> Rename StoricoSITE(copy).txt -> SITEbluesrecSITE_D.txt

Rename "StoricoSITE" extracted before sorting them from oldest to newer (D0001, D0002, D0003, etc.)
Example:

20221129 newer then StoricoSITE_20220815 (copy).txt, so:
-> "StoricoSITE_20221129 (copy).txt" -> SITEbluesrecSITE_D0002.txt
-> "StoricoSITE_20220815 (copy).txt" -> SITEbluesrecSITE_D0001.txt

4. Start Blue's Service Host service from the web interface (CallAnalytics|Administrative Pages|SericeManager) or via the Windows Service Panel

5. Wait for the end of the reimportation.

Article ID: 1000

Last updated: 08 Oct, 2024

Revision: 5

Print Export to PDF Subscribe Share

This article was:

Prev		Next
How to configure Call Analytics Recorder with Alcatel OXO...		Video