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Node in standby, the scheduler service is disabled on this machine

Article ID: 654
Last updated: 31 Jan, 2019

Applies to

Application Suite 2015.6.5 and later

Description

Node in standby, the scheduler service is disabled on this machine.
Please connect to the primary machine 'WINxx' to add/edit scheduled reports or alarms.
Condition: The server is not a secondary node of a cluster system.

Cause

The cause of this issue is the "hostname" changes

Solution

  1. Edit SvSasPlatforms.ini  in <StonevoiceAS>\System
  2. Replace the hostname with the new one (example here):  
    InstallationAddress=W2K8R2-EN-VG 
  3. Save and Close
  4. Edit BillingCluster.ini  in  <StonevoiceAS>\Apps\BillyBlues\Engine
  5. Replace the hostname with the new one (example here):
    MasterHostName=W2K8R2-EN-VG 
  6. Save and close
Article ID: 654
Last updated: 31 Jan, 2019
Revision: 2
Views: 77
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