Imagicle UCX Platform Cloud Services/Applications
To leverage Imagicle Cloud-based applications residing within the UCX Platform, please bear in mind that your Imagicle on-prem/self hosted UCX Suite instance must reach the following web domains, by Region:
America
|
Source |
Destination |
Protocol & Port |
Usage |
|
UCX Suite |
HTTPS (443) |
Required to integrate Voice Virtual Agents and AI Virtual Receptionist scripts. |
|
|
UCX Suite |
HTTPS (443) |
Imagicle API invocations (Cloud licensing and other cloud services). |
|
|
UCX Suite |
HTTPS (443) |
New TTS (Text to Speech) engine used by Voice Virtual Agents and AI Virtual receptionist. |
|
|
UCX Suite |
HTTPS (443) |
New ASR (Speech To Text) engine used by Voice Virtual Agents and AI Virtual receptionist. |
OLD TTS\ASR
|
UCX Suite |
HTTPS (443, 8443) |
OLD TTS (Text To Speech) engine |
|
|
UCX Suite |
HTTPS (443, 8443) |
OLD ASR (Speech To Text) engine
|
Central Europe
|
Source |
Destination |
Protocol & Port |
Usage |
|
UCX Suite |
HTTPS (443) |
Required to integrate Voice Virtual Agents and AI Virtual Receptionist scripts. |
|
|
UCX Suite |
HTTPS (443) |
Imagicle API invocations (Cloud licensing and other cloud services) |
|
|
UCX Suite |
HTTPS (443) |
New TTS (Text to Speech) engine used by Voice Virtual Agents and AI Virtual receptionist. |
|
|
UCX Suite |
HTTPS (443) |
New ASR (Speech To Text) engine used by Voice Virtual Agents and AI Virtual receptionist. |
OLD TTS\ASR
|
UCX Suite |
HTTPS (443, 8443) |
OLD Text To Speech engine |
|
|
UCX Suite |
HTTPS (443, 8443) |
OLD Speech To Text engine
|
British Isles
|
Source |
Destination |
Protocol & Port |
Usage |
|
UCX Suite |
HTTPS (443) |
Required to integrate Voice Virtual Agents and AI Virtual Receptionist scripts. |
|
|
UCX Suite |
HTTPS (443) |
Imagicle API invocations (Cloud licensing and other cloud services) |
|
|
UCX Suite |
HTTPS (443) |
New TTS (Text to Speech) engine used by Voice Virtual Agents and AI Virtual receptionist. |
|
|
UCX Suite |
HTTPS (443) |
New ASR (Speech To Text) engine used by Voice Virtual Agents and AI Virtual receptionist. |
OLD TTS\ASR
|
UCX Suite |
HTTPS (443, 8443) |
OLD Text To Speech engine |
|
|
UCX Suite |
HTTPS (443, 8443) |
OLD Speech To Text engine
|
Asia Pacific
|
Source |
Destination |
Protocol & Port |
Usage |
|
UCX Suite |
HTTPS (443) |
Required to integrate Voice Virtual Agents and AI Virtual Receptionist scripts. |
|
|
UCX Suite |
HTTPS (443) |
Imagicle API invocations (Cloud licensing and other cloud services) |
|
|
UCX Suite |
HTTPS (443) |
New TTS (Text to Speech) engine used by Voice Virtual Agents and AI Virtual receptionist. |
|
|
UCX Suite |
HTTPS (443) |
New ASR (Speech To Text) engineused by Voice Virtual Agents and AI Virtual receptionist. |
OLD TTS\ASR
|
UCX Suite |
HTTPS (443, 8443) |
OLD Text To Speech engine |
|
|
UCX Suite |
HTTPS (443, 8443) |
OLD Speech To Text engine
|
If you are leveraging an Imagicle UCX Cloud Suite, you don’t have to care about above rules.
UCX Suite Cloud Services Authentication
Any interaction between Imagicle Cloud applications and UCX Suite (on-prem or Cloud) requires Cloud Services Authentication to be accomplished, as explained here.