Network requirements for on-prem/hosted UCX Platform
Imagicle Cloud Services/Applications
To leverage Imagicle Cloud-based applications and services, please bear in mind that your Imagicle on-prem/self hosted instance must reach the following web domains:
Imagicle application/Service | TCP/UDP Ports | web domains |
|---|---|---|
Imagicle Licensing portal | TCP 443 | *.imagicle.cloud api.imagicle.com |
Imagicle Voice Analytics | TCP 443 | *.imagicle.cloud |
Imagicle Engage Virtual Agents | TCP 443, 8443 | *.imagicle.cloud *.amazoncognito.com *.amazonaws.com |
Imagicle Virtual Receptionist | TCP 443, 8443 | *.imagicle.cloud *.amazoncognito.com *.amazonaws.com |
UCX Suite Cloud Services Authentication
Any interaction between Imagicle Cloud applications and UCX Suite (on-prem or Cloud) requires Cloud Services Authentication to be accomplished, as explained here.