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Network requirements for on-prem/hosted UCX Platform

Imagicle Cloud Services/Applications

To leverage Imagicle Cloud-based applications and services, please bear in mind that your Imagicle on-prem/self hosted instance must reach the following web domains:

Imagicle application/Service

TCP/UDP Ports
(from/to Imagicle Nodes)

web domains

Imagicle Licensing portal

TCP 443

*.imagicle.cloud api.imagicle.com

Imagicle Voice Analytics

TCP 443

*.imagicle.cloud

Imagicle Engage Virtual Agents

TCP 443, 8443

*.imagicle.cloud *.amazoncognito.com *.amazonaws.com

Imagicle Virtual Receptionist

TCP 443, 8443

*.imagicle.cloud *.amazoncognito.com *.amazonaws.com

UCX Suite Cloud Services Authentication

Any interaction between Imagicle Cloud applications and UCX Suite (on-prem or Cloud) requires Cloud Services Authentication to be accomplished, as explained here.

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