Web Portal
Imagicle UCX Platform provides a single, cloud-based web portal, where all users are entitled to access the different components of the Imagicle solution, including the Imagicle UCX Cloud Suite (if required by the solution). By leveraging their standard login credentials, with or without SSO, each user accesses the UCX Platform with own, specific permission level.
Imagicle UCX Platform web login.
UCX Platform Home page
Home Page content
Left side Support and learn panel includes useful links to various Imagicle technical/commercial resources, like webinars, Knowledge base guides and Support portal.
Central Your tools panel provides the access to Imagicle Cloud web portals for Smartflows, UCX Agent Chat Console, Virtual Receptionist and Voice Analytics.
Right side What’s up? panel allow the access to latest Imagicle Beat articles about Imagicle new features and solutions.
Menu options
On leftmost bar, three options are available:
→ back to Home page
→ to access UCX Platform Users' Management (administrators only)
→ to access the Licenses Summary
On top-right corner, you can find:
→ Shortcuts to different UCX Platform components, including Imagicle UCX Suite
→ Account name/surname initials
→ UCX Platform logout
Shortcut to UCX Suite web portal