Getting started with UCX Suite

Imagicle UCX Suite is available as a Cloud instance, deployed in Imagicle Cloud, or you can install it on-prem on an actual or virtual server at customer’s premise.

UCX Cloud Suite deployment

Here is a list of activities to onboard a new Imagicle Cloud instance:

• Choose the Cloud instance type which best suits your needs

• Request a new Cloud onboarding

• Choose the private peering for Dedicated Cloud instance only

UCX on-prem Suite installation

Here is a list of activities to install a new Imagicle on-prem instance:

• Check installation requirements, in terms of Windows OS and Domain policies

• Check Anti-virus setup

• Check firewall rules for port opening

• Run UCX Suite installation package

• Activate your own Windows Server license

Global configurations

The following configurations should be applied from Imagicle UCX Suite web portal, regardless the applications included in Imagicle solution:

• Imagicle subscription licenses activation

• Various System Parameters

• Users' provisioning from external sources, CSV file or manually added

• Single Sign-On against supported Identity Providers

• Monitoring tool, to receive alarm notifications via email and SNMP

Advanced configurations

Find below a list of most important additional configurations you might need to apply in your Imagicle solution:

• Data backup and restore

• Audit Trail logs retrieval

• UCX Suite High Availability

• Rich and telephony presence configurations

• Imagicle apps integrations in third-party IM clients.

• UCX Suite hard drive encryption