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Microsoft Teams onboarding and global setup

In this article we are listing all the required steps to onboard a new MS-Teams customer and authorize Imagicle apps within own Tenant.

The following tables show all the onboarding steps and relevant links to other articles included in Imagicle Knowledge Base.

Customer Onboarding

Task Description

Outcome

KB Article links

Customer must connect to the Imagicle onboarding web page to provide own data and authorize multiple integrations.

Imagicle retrieves customer’s Tenant details and Presence authorization token.

How to request a new UCX Cloud Suite onboarding

Configuration for Microsoft Teams Presence

Imagicle verifies all required MS tenant data has been properly collected.

If collected data is enough and it is consistent with requirements, then we ACK the customer

N/A

Imagicle triggers the UCX Cloud Suite deployment procedure.

An online questionnaire is sent to the customer, asking details about its environment, VPN appliances and required subnets.

Imagicle Cloud Instance Types

Once Imagicle receives filled questionnaire from customer, a requirements check is performed and in case some data is not consistent, further details are asked.

Proper UCX Cloud Suite instance is deployed and Private Peering is configured in Imagicle Cloud (if required).

Private Peering Options

Customer must apply suggested private peering configurations on its end.

Private Peering goes online (active)

VPN Guides

Configurations on UCX Cloud Suite

Feature Description

Configurations to apply

KB Article links

Enable users' provisioning against Azure Entra ID, including fields mapping.

Authorize Azure Enterprise App connector and apply fields mapping on the LDAP connector.

Synchronize Users against Entra ID (Azure) Source

Enable, if required, SSO against Entra ID

Return to Imagicle the Federation Metadata XML file, to accomplish the integration.

SSO against Microsoft Entra ID (MS-Azure Active Directory)

Choose proper users' authentication and web sessions tuning.

Users authentication settings

UCX Users Authentication Settings

Imagicle UCX Cloud Suite must be enabled to send email notifications related to alarms, scheduled reports and other information.

Email parameters setup

Email Parameters (from Winter 2026 and above)

UCX Suite can be configured to send email notifications and SNMP traps related to Imagicle apps events and alarms.

Monitoring service setup

Monitoring Service

Imagicle gadgets are available for several apps and they can be added in MS-Teams client.

MS-Teams App configuration

Microsoft Teams Gadgets Setup

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