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Presentations, guides & more |
Telisca (now part of Imagicle)
Administrators guides
Product Name Link Requirements, install guide & global settings Agent Greeting Attendant Console Busy Alerter Callback ClickNDial Conference Center CUCM Query Delog Relog Desktop Popup - SkypeNStatus ...
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24 Nov, 2022 Views: 325 | |
Applications downloads
Please note that you can find all the downloads in the main Imagicle download area: https://www.imagicle.com/en/resources/download/
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13 Dec, 2022 Views: 182 | |
Call Analytics for Webex Calling MT - Service App Enablement and Specific Reports.
Note: this article applies starting from Summer'24 Imagicle UCX Cloud Suite for Cisco UC supports Imagicle Call Analytics (any version) by documenting phone traffic associated to Webex Calling Organizations. Imagicle Call Analytics (any version) in a Webex Calling MT environment can document...
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05 Jun, 2024 Views: 31 | |
Synchronize Users against Webex Control Hub - ServiceApp
Note: this article applies starting from Summer'24 Imagicle UCX Cloud Suite can import users from Webex Control Hub, thanks to available Webex APIs for this purpose. Provided Webex APIs allow to import users from multiple Webex Organizations, if required. Before configuring such import...
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06 Jun, 2024 Views: 29 | |
Webex Presence - Service App authorization
Note: this article applies starting from Summer'24 Requirements Imagicle UCX Cloud Suite or UCX Suite rel. 2021.Summer.3 and above Imagicle UCX Suite has a valid license subscription Imagicle UCX Suite can reach the following Internet addresses: https://webexapis.com ...
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06 Jun, 2024 Views: 39 | |