Knowlege base


Article ID: 520
Last updated: 14 May, 2024

This section describes the REST API that can be used to integrate Call Recording and third party systems.

Basic Authentication

The REST API identifies its user with HTTP Basic Authentication. That is, if a function requires authentication, then it requires the Authorization HTTP header, which must be as follows:

Authorization: Basic <userPasswordBase64>

where <userPasswordBase64> is the base64 encoding of <user>:<password>.

For instance, suppose you need to call a function with user="myuser" and password="mypassword". You need to base64-encode the string "myuser:mypassword", which is "bXl1c2VyOm15cGFzc3dvcmQ=", obtaining the following HTTP header:

Authorization: Basic bXl1c2VyOm15cGFzc3dvcmQ=

RHS Colon Syntax

Some of the API functions support RHS colon syntax to specify different parameter operators depending on the type of each parameter. The available operators syntax is listed below:

DateTime ISO-8601
Operator Examples Notes



The operator name can be omitted, as it is the default operator
before param=before:2018-10-10T13:05:34Z
after param=after:2018-11-05T09:12:24Z
between param=between:2018-11-01T00:00:00Z;2018-11-02T00:00:00Z The lower limit is included and the upper one is not. The two limits are separated by a semicolon symbol

Note: If the searched string contains a semicolon or a backslash, they must be escaped by prepending a backslash character.

Operator Examples Notes

param=equals:some string

param=semi\;colon and back\\slash

The operator name can be omitted, as it is the default operator
contains param=contains:some string
Article ID: 520
Last updated: 14 May, 2024
Revision: 56
Views: 2888
Print Export to PDF Subscribe Share
Prev   Next
Product Integration API     Start Recording