Server Requirements and supported calling platforms
Server HW and OS
Imagicle Emergency Notifications runs on a Windows Server OS based actual or virtual server. Please find below the minimum requirements:
Windows OS
Windows Server 2016 Essentials or Standard, EN or FR
Windows Server 2019 Essentials or Standard, EN or FR
Windows Server 2022 Standard, EN or FR
Virtualization environments
VMWare
Microsoft Hyper V
Azure
Co-residency in Cisco UCS, UCS-E appliances.
Hardware requirements
If you run either Page Alerts or Voice Alerts, then the minimum prerequisites are:
2 x vCPU
4GB RAM
70 GB HDD
If both applications are running within the same EM instance, please add:
2GB RAM
20GB HDD
Cisco Calling Platforms Support
Imagicle Emergency Notifications is currently compatible with Cisco UCM.
Supported CUCM versions
10.5, 11, 11.5, 12, 12.5, 14.x, 15.x, BE 6000, BE 7000
CUCM services
Here is a checklist of services that should be enabled on CUCM:
SOAP Services
Cisco AXL Web Service
Cisco CTIManager
Cisco Extension Mobility (If Extension Mobility is in use)
Cisco TFTP
Supported Cisco IP Phones
Text messages
IP Phones models | Send immediately |
---|---|
7940, 7960 | Supported |
7937 | Supported |
7941, 7942, 7945, 7961, 7962, 7965, 7970, 7971, 7975, IP Communicator | Supported |
7921, 7925, 7926 | Supported |
7811, 7821, 7841, 7861 | Supported |
6921, 6941, 6945, 6961 | Supported1 |
8811, 8841, 8845, 8851, 8861, 8865 | Supported |
8941, 8945 | Supported |
8961, 9951, 9971 | Supported |
1 Does not support authentication proxy redirection (use CTI or Associated User instead)
Audio broadcasts
IP Phones models | Send immediately |
---|---|
7940, 7960 | |
7937 | |
7941, 7942, 7945, 7961, 7962, 7965, 7970, 7971, 7975, IP Communicator | Supported |
7921, 7925, 7926 | Supported |
7811, 7821, 7841, 7861 | Supported |
6921, 6941, 6945, 6961 | Supported |
8811, 8841, 8845, 8851, 8861, 8865 | Supported |
8941, 8945 | Supported |
8961, 9951, 9971 | Supported |
Some IP Phones models require a firmware update to get the maximum compatibility:
69XX : firmware 9.3.1.3
894x : firmware 9.3.2.11
896X et 99X : firmware 9.3.2.10