Server Requirements and supported calling platforms

Server HW and OS

Imagicle Emergency Notifications runs on a Windows Server OS based actual or virtual server. Please find below the minimum requirements:

Windows OS

• Windows Server 2016 Essentials or Standard, EN or FR

• Windows Server 2019 Essentials or Standard, EN or FR

• Windows Server 2022 Standard, EN or FR

Virtualization environments

• VMWare

• Microsoft Hyper V

• Azure

• Co-residency in Cisco UCS, UCS-E appliances.

Hardware requirements

If you run either Page Alerts or Voice Alerts, then the minimum prerequisites are:

• 2 x vCPU

• 4GB RAM

• 70 GB HDD

If both applications are running within the same EM instance, please add:

• 2GB RAM

• 20GB HDD

Cisco Calling Platforms Support

Imagicle Emergency Notifications is currently compatible with Cisco UCM.

Supported CUCM versions

10.5, 11, 11.5, 12, 12.5, 14.x, 15.x, BE 6000, BE 7000

CUCM services

Here is a checklist of services that should be enabled on CUCM:

• SOAP Services

• Cisco AXL Web Service

• Cisco CTIManager

• Cisco Extension Mobility (If Extension Mobility is in use)

• Cisco TFTP

Supported Cisco IP Phones

Text messages

1 Does not support authentication proxy redirection (use CTI or Associated User instead)

Audio broadcasts

Some IP Phones models require a firmware update to get the maximum compatibility:

• 69XX : firmware 9.3.1.3

• 894x : firmware 9.3.2.11

• 896X et 99X : firmware 9.3.2.10