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Cisco Webex Calling MT Configurations Summary

In this article we are listing all the required configurations to apply on both Webex Control Hub and UCX Suite to properly enable the Imagicle Call Recording own engine.

The following tables show all the configuration steps and relevant links to other articles included in Imagicle Knowledge Base.

Configurations on Webex Control Hub

Feature Description

Configurations to apply

KB Article links

Make sure you have already onboarded your Webex Org.

Preliminary onboarding procedure.

Cisco Webex Calling MT onboarding and global setup

Native Imagicle Call Recording provider enablement.

Enable Imagicle recorder provider and assign it to Webex users; transmit Webex Service Provider ID to Imagicle team.

Imagicle Compliance Call Recording Provider

Imagicle Call Recording gadget for Webex Desktop clients

Add gadget icon and URL in Control Hub

Webex Gadgets Setup

Configurations on UCX Suite

Feature Description

Configurations to apply

KB Article links

Imagicle Call Recording Global Settings

Data retention, email notifications and users' permissions.

Product Configuration

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