Cisco UCM Configurations Summary

In this article we are listing all the required configurations to apply on both CUCM and UCX Suite to properly enable recording streams SIP routing to Imagicle Call Recording.

The following tables show all the configuration steps and relevant links to other articles included in Imagicle Knowledge Base.

Configurations on Cisco UCM

Feature Description	Configurations to apply	KB Article links
Make sure you have already applied global settings.	Common preliminary configurations.	Cisco UCM Global Setup
Unencrypted recording streams routing to Imagicle Call Recording.	Define an clean SIP trunk between CUCM and Imagicle UCX Suite	SIP Trunk Configuration on CUCM
Encrypted recording streams routing to Imagicle Call Recording.	Define a Secure SIP trunk between CUCM and Imagicle UCX Suite	Secure Call Recording on CUCM
Enable Imagicle Call Recording HA	Add RL/RG and a redundant SIP Trunk	Redundant CUCM Configuration
SIPREC recording on Cisco CUBE	Configurations to be applied on Cisco Voice GW or CUBE	SIPREC Configuration
Phone forking Built-in Bridge recording method	CUCM recording profile, phone device and DN enablements.	Cisco Built-in Bridge Basic Configuration on CUCM
Gateway forking Built-in Bridge recording method (NBR)	Additional CUCM and Voice GW configurations.	Cisco Built-in Bridge gateway forking additional configurations
Automated Dial-in Conference recording method	CUCM dedicated pilot number and relevant Route Pattern	Cisco Dial-in Recording Method on CUCM
On-demand recording buttons on Cisco IP Phones	Based on Softkey Template or XML Phone Service	On-demand Recording trigger for Built-in Bridge, Live Keep and Dial-in Recording Methods
Enable Call Recording with overlapping dial plan or shared lines	Specific Partition(s) configurations to allow recording of overlapped extensions.	Overlapping Extensions Management (Shared lines)
Call Recording privacy voice announcement	CUCM dedicated pilot number and relevant Route Pattern	Call Recording Announcements
Enable Imagicle Call Recording gadget on Jabber Desktop/Mobile clients	Add a Client section into an existing CUCM UC Service	Jabber Gadgets Setup
Enable Imagicle Call Recording gadget on Webex Desktop clients	Configurations to apply on Webex Control Hub	Webex Gadgets Setup

Configurations on UCX Suite

Feature Description	Configurations to apply	KB Article links
Imagicle Call Recording Global Settings	Pilot numbers, data retention, announcements, email notifications and users' permissions.	Product Configuration