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UCX Suite for MS-Teams

Self-hosted Architecture

Imagicle Call Recording for Microsoft Teams provides two different architectures:

  • Self-hosted UCX Suite in customer’s Private Azure Cloud

  • Full Cloud UCX Platform solution

In this KB section, we highlight the self-hosted solution, which allows to record both internal and external calls initiated or received by MS-Teams enabled users, through a dedicated Recording Policy and Imagicle Azure Bots which route recording streams to an Imagicle dedicated MS-Azure recording engine. This architecture grants a complete independence from the PSTN access adopted by customer. Can be either through a local SBC (Direct Routing) or leveraging MS-Teams own Cloud PSTN access. Direct Routing Media Bypass is supported, too.

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Imagicle Call Recording Full Cloud solution for UCX Platform is described in this KB section.

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