Imagicle Call Recording for UCX Suite

IP-PBX SIP Routing

If you wish to enable on-demand Call Recording leveraging manual three-parties conference call capabilities, then you need to configure a SIP Trunk between your PBX and Imagicle UCX on-prem/Cloud Suite, with the following settings:

  • No authentication and no encryption. Just a plain SIP trunk.

  • Signaling port: UDP or TCP 5070

  • Audio streams UDP allowed range: Any UDP > 1024

Above trunk must be associated to a route toward Imagicle UCX Suite IP/FQDN, using a pilot number of your choice, chosen among any free internal phone number. This is the phone number to be included in the conference call, to trigger the recording.

Note: Remote party phone number is not saved in recording metadata.

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