Requirements
UCX Suite
If you are running an Imagicle UCX Suite in self-hosting mode (on-premise), ensure it has the following minimum versions:
Scripted VR: Summer 2022
Autonomous VR: Spring 2026
If you are leveraging an Imagicle UCX Cloud Suite, you don’t have to care about below rules.
Network requirements
America
Source | Destination | Protocol & Port | Usage |
UCX Suite | us-smartflows.imagicle.cloud | HTTPS (443) | Real-time dialog for call flow implementation |
UCX Suite | api.imagicle.com | HTTPS (443) | Imagicle API invocations (licensing and other cloud services) |
UCX Suite | api.elevenlabs.io | HTTPS (443) | New TTS (Text to Speech) engine |
UCX Suite | api.deepgram.com | HTTPS (443) | New ASR (Speech To Text) engine |
OLD TTS\ASR
UCX Suite | HTTPS (443, 8443) | OLD TTS (Text To Speech) engine | |
UCX Suite | HTTPS (443, 8443) | OLD ASR (Speech To Text) engine
|
Continental Europe
Source | Destination | Protocol & Port | Usage |
UCX Suite | eu-smartflows.imagicle.cloud | HTTPS (443) | Real-time dialog for call flow implementation |
UCX Suite | api.imagicle.com | HTTPS (443) | Imagicle API invocations (licensing and other cloud services) |
UCX Suite | api.elevenlabs.io | HTTPS (443) | New TTS (Text to Speech) engine |
UCX Suite | api.eu.deepgram.com | HTTPS (443) | New ASR (Speech To Text) engine |
OLD TTS\ASR
UCX Suite | HTTPS (443, 8443) | OLD Text To Speech engine | |
UCX Suite | HTTPS (443, 8443) | OLD Speech To Text engine
|
UK and Ireland
Source | Destination | Protocol & Port | Usage |
UCX Suite | eu-smartflows.imagicle.cloud | HTTPS (443) | Real-time dialog for call flow implementation |
UCX Suite | api.imagicle.com | HTTPS (443) | Imagicle API invocations (licensing and other cloud services) |
UCX Suite | api.elevenlabs.io | HTTPS (443) | New TTS (Text to Speech) engine |
UCX Suite | api.eu.deepgram.com | HTTPS (443) | New ASR (Speech To Text) engine |
OLD TTS\ASR
UCX Suite | HTTPS (443, 8443) | OLD Text To Speech engine | |
UCX Suite | HTTPS (443, 8443) | OLD Speech To Text engine
|
Asia Pacific
Source | Destination | Protocol & Port | Usage |
UCX Suite | us-smartflows.imagicle.cloud | HTTPS (443) | Real-time dialog for call flow implementation |
UCX Suite | api.imagicle.com | HTTPS (443) | Imagicle API invocations (licensing and other cloud services) |
UCX Suite | api.elevenlabs.io | HTTPS (443) | New TTS (Text to Speech) engine |
UCX Suite | api.deepgram.com | HTTPS (443) | New ASR (Speech To Text) engine |
OLD TTS\ASR
UCX Suite | HTTPS (443, 8443) | OLD Text To Speech engine | |
UCX Suite | HTTPS (443, 8443) | OLD Speech To Text engine
|