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Network requirements

If you are leveraging an Imagicle UCX Cloud Suite, you don’t have to care about below rules.

America

Source 

Destination 

Protocol & Port

Usage

UCX Suite 

us-smartflows.imagicle.cloud

HTTPS (443)

Real-time dialog for call flow implementation

UCX Suite 

api.imagicle.com
us.api.imagicle.com
grpc.imagicle.com

HTTPS (443)

Imagicle API invocations (licensing and other cloud services)

UCX Suite 

polly.us-east-1.amazonaws.com

HTTPS (443, 8443)

TTS (Text To Speech) engine

UCX Suite 

transcribestreaming.us-east-1.amazonaws.com

HTTPS (443, 8443)

STT (Speech To Text) engine

 

Continental Europe

Source 

Destination 

Protocol & Port

Usage

UCX Suite 

eu-smartflows.imagicle.cloud

HTTPS (443)

Real-time dialog for call flow implementation

UCX Suite 

api.imagicle.com
eu.api.imagicle.com
grpc.imagicle.com

HTTPS (443)

Imagicle API invocations (licensing and other cloud services)

UCX Suite 

polly.eu-central-1.amazonaws.com

HTTPS (443, 8443)

TTS (Text To Speech) engine

UCX Suite 

transcribestreaming.eu-central-1.amazonaws.com

HTTPS (443, 8443)

STT (Speech To Text) engine

 

UK and Ireland

Source 

Destination 

Protocol & Port

Usage

UCX Suite 

eu-smartflows.imagicle.cloud

HTTPS (443)

Real-time dialog for call flow implementation

UCX Suite 

api.imagicle.com
eu.api.imagicle.com
grpc.imagicle.com

HTTPS (443)

Imagicle API invocations (licensing and other cloud services)

UCX Suite 

polly.eu-west-2.amazonaws.com

HTTPS (443, 8443)

TTS (Text To Speech) engine

UCX Suite 

transcribestreaming.eu-west-2.amazonaws.com

HTTPS (443, 8443)

STT (Speech To Text) engine

 

Asia Pacific

Source 

Destination 

Protocol & Port

Usage

UCX Suite 

us-smartflows.imagicle.cloud

HTTPS (443)

Real-time dialog for call flow implementation

UCX Suite 

api.imagicle.com
us.api.imagicle.com
grpc.imagicle.com

HTTPS (443)

Imagicle API invocations (licensing and other cloud services)

UCX Suite 

polly.ap-northeast-1.amazonaws.com

HTTPS (443, 8443)

TTS (Text To Speech) engine

UCX Suite 

transcribestreaming.ap-northeast-1.amazonaws.com

HTTPS (443, 8443)

STT (Speech To Text) engine

 

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