Network requirements
If you are leveraging an Imagicle UCX Cloud Suite, you don’t have to care about below rules.
America
Source | Destination | Protocol & Port | Usage |
UCX Suite | us-smartflows.imagicle.cloud | HTTPS (443) | Real-time dialog for call flow implementation |
UCX Suite | api.imagicle.com | HTTPS (443) | Imagicle API invocations (licensing and other cloud services) |
UCX Suite | polly.us-east-1.amazonaws.com | HTTPS (443, 8443) | TTS (Text To Speech) engine |
UCX Suite | transcribestreaming.us-east-1.amazonaws.com | HTTPS (443, 8443) | STT (Speech To Text) engine
|
Continental Europe
Source | Destination | Protocol & Port | Usage |
UCX Suite | eu-smartflows.imagicle.cloud | HTTPS (443) | Real-time dialog for call flow implementation |
UCX Suite | api.imagicle.com | HTTPS (443) | Imagicle API invocations (licensing and other cloud services) |
UCX Suite | polly.eu-central-1.amazonaws.com | HTTPS (443, 8443) | TTS (Text To Speech) engine |
UCX Suite | transcribestreaming.eu-central-1.amazonaws.com | HTTPS (443, 8443) | STT (Speech To Text) engine
|
UK and Ireland
Source | Destination | Protocol & Port | Usage |
UCX Suite | eu-smartflows.imagicle.cloud | HTTPS (443) | Real-time dialog for call flow implementation |
UCX Suite | api.imagicle.com | HTTPS (443) | Imagicle API invocations (licensing and other cloud services) |
UCX Suite | polly.eu-west-2.amazonaws.com | HTTPS (443, 8443) | TTS (Text To Speech) engine |
UCX Suite | transcribestreaming.eu-west-2.amazonaws.com | HTTPS (443, 8443) | STT (Speech To Text) engine
|
Asia Pacific
Source | Destination | Protocol & Port | Usage |
UCX Suite | us-smartflows.imagicle.cloud | HTTPS (443) | Real-time dialog for call flow implementation |
UCX Suite | api.imagicle.com | HTTPS (443) | Imagicle API invocations (licensing and other cloud services) |
UCX Suite | polly.ap-northeast-1.amazonaws.com | HTTPS (443, 8443) | TTS (Text To Speech) engine |
UCX Suite | transcribestreaming.ap-northeast-1.amazonaws.com | HTTPS (443, 8443) | STT (Speech To Text) engine
|