Advanced Queueing call transfer fails on Skype For Business environment after ugrade to 2021.Spring.1
On Skype For Business installations, when the Advanced Queueing is transferring a call, the transfer systematically fails. Other operations like consultation calls and file playing could fail as well
Different behavior when Advanced Queueing is transferring the call.
- Download patch here
- Stop all Imagicle services using
<StonevoiceAS>\Temp\SV-StopAllServices.bat > Run as administrator
- Extract patch 'ApplicationSuite.Telephony.Opal.x64.dll' and replace the original one with the new one in this folder :
- Start all services using
<StonevoiceAS>\Temp\SV-StartAllServices.bat > Run as administrator
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|Fix_SFB_Transfer.7z (78 kb)|