Enable Imagicle Hotel and Blues Recorder logs
Applies to:
Imagicle Hotel
Description:
Procedure to enable log, reproduce the issue and send Binfo to Support
Solution:
Enable logs in Imagicle Hotel and Recorder
1. Open installation folder <ImagicleHotel> (Usually like: C:Program Files (x86)ImagicleHotel )
2. Open file "Blues2000.ini"
3. Set parameter: AbilitaLog=1
(If missing add this parameter)
4. Save and close this file
5. Open folder <ImagicleHotel>BluesrecPro
6. Open the file "Bluesrec.ini"
7. Set parameter: LogAbilitato=1
8. Save and close this file
9. Close and open Recorder and Imagicle Hotel
Recreate the issue and then take the logs following this procedure
1. Close the Blues Recorder, Miner, Imagicle Hotel and Blues Service Host from the windows services panel
- Click to Start > Run
- Enter the command: services.msc
- Stop Blue's Service Host (right click -> stop)
2. Click on: Start -> Programs ->Imagicle Hotel -> advanced tool -> Blue's info
3. Click on [ Next > ] and wait the end of the process.
4. Click on [ Save... ] and save the file Binfo.cab on the desktop.
5. Reply at this email enclosing the file saved at the step 4.
6. Restart Blues Recorder, Miner, Imagicle Hotel from windows programs menu and Blues Service Host from the windows services panel
- Click to Start > Run
- Enter the command: services.msc
- Start Blue's Service Host (right click -> stop)
Disable Imagicle Hotel and Recorder logs:
1. Open folder < ImagicleHotel > ( C:Program Files (x86)ImagicleHotel )
2. Open the file "Blues2000.ini"
3. Set the parameter: AbilitaLog=0
4. Save and close the file
5. Open folder < ImagicleHotel >BluesrecPro
6. Open the file "Bluesrec.ini"
7. Set the parameter: LogAbilitato=0
8. Save and close the file
9. Close and open Recorder and Imagicle Hotel
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