SIP Routing Troubleshooting
If you are experiencing problems while routing PSTN calls to Imagicle queues/autoattendants, please launch "PSTN usage" report from "Usage reports" menu and select "Direct Routing" option. See below screenshot:

If you are experiencing problems while routing PSTN calls to Imagicle queues/autoattendants, please launch "PSTN usage" report from "Usage reports" menu and select "Direct Routing" option. See below screenshot: