FAQ and Solutions
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Un-associate Jabber devices from CURRI using stonelock while locking IP Phone with the same line
Applies to: Stonelock configured in CURRI Description: For some customers, it is required to lock IP Phones only and not locking the Jabber as it is accessed remotely Solution: It is required to lock the IP Phone only and not locking the Jabber as it is accessed remotely. The best...
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09 Aug, 2017
Views: 249
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Configure Cisco ECC Curri to use HTTPS
Applies to: Imagicle Application Suite, rel. Summer 2017 or newer Description: This article details how to configure CuCM and IAS to use HTTPS for ECC-Curri. Curri can be used with several IAS applications: Phone Lock, Contact Manager Lookup and/or SmartNumbers, Call Recording announcement. ...
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26 Aug, 2022
Views: 1459
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Configure Cisco XML Service in HTTPS
Applies to: Imagicle UC Suite for Cisco UC, all versions Description: This article details how to configure a Cisco XML to use HTTPS toward Imagicle UC Suite. This can be used for different UC Suite application: Phone Lock, Contact Manager Lookup and/or SmartNumbers, Call Recording...
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01 Jul, 2024
Views: 1120
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Enable different IP Phone lock notification methods, for different Cisco phone models/series
Applies to: Stonelock application, starting from IAS 2020.Winter.1 release Description: An internal IAS settings allows to apply different lock notification methods, for different IP Phone models Solution: Please access to Imagicle server's file system through a Remote Desktop session ...
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16 Sep, 2020
Views: 502
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How to lock/unlock phones using the CUCM end-user PIN
Applies to: UC Suite Summer 2018 and higher versions. Description: This article describes how to configure the suite to validate the user PIN on CUCM in place of the internal database. Please, be aware that this applies to the following services: Phone Lock: IP phone service Voice mail:...
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03 Feb, 2022
Views: 805
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