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How to increase the maximum upload size for audio files in IVR Manager Enterprise

Article ID: 762
Last updated: 14 Jul, 2020
Applies from Application Suite 201x (any version)
to version Application Suite 201x (any version)

Description:

How to increase the maximum upload size for audio files in IVR Manager Enterprise

How-to:

  1. Connect via RDP to the Imagicle Server
  2. Create a new folder named “Settings” under \StonevoiceAS\Apps\Ivory\
  3. Copy the attached file (IvorySettings.config) in the new folder \StonevoiceAS\Apps\Ivory\Settings
  4. Edit IvorySettings.config with Notepad or Notepad++ 
  5. Change the value
    <add key="MaxAudioFileLen" value="512000" />
    to
    <add key="MaxAudioFileLen" value="4000000" />

(In this example you can upload a file with a Maximum size of 4MB)

Article ID: 762
Last updated: 14 Jul, 2020
Revision: 2
Views: 97
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Attached files
file IvorySettings.config (591 b)

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