How to increase the maximum upload size for audio files in IVR Manager Enterprise

Article ID: 762

Last updated: 14 Jul, 2020

Applies from Application Suite 201x (any version)

to version Application Suite 201x (any version)

Description:

How to increase the maximum upload size for audio files in IVR Manager Enterprise

Connect via RDP to the Imagicle Server
Create a new folder named “Settings” under \StonevoiceAS\Apps\Ivory\
Copy the attached file (IvorySettings.config) in the new folder \StonevoiceAS\Apps\Ivory\Settings
Edit IvorySettings.config with Notepad or Notepad++
Change the value
<add key="MaxAudioFileLen" value="512000" />
to
<add key="MaxAudioFileLen" value="4000000" />

(In this example you can upload a file with a Maximum size of 4MB)

Article ID: 762

Last updated: 14 Jul, 2020

Revision: 2

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